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- Tasks: Support clients with benefits, manage caseloads, and empower vulnerable individuals.
- Company: Community-focused organisation dedicated to making a real difference.
- Benefits: Part-time role with competitive salary and meaningful work.
- Other info: Flexible hours with opportunities to train and mentor volunteers.
- Why this job: Change lives and support your community while gaining valuable experience.
- Qualifications: Experience in welfare benefits and a passion for helping others.
The predicted salary is between 25500 - 25500 £ per year.
21 Hours Per Week | 3-Year FTC | Folkestone 25,500 FTE (Pro Rata)
Want a role where you genuinely change lives? We are recruiting for a community-focused organisation looking for an experienced and compassionate Client Support Coordinator who will support vulnerable clients directly, help them access benefits and funding, challenge unfair decisions, and empower them to regain stability and independence. You will also train and support volunteers, helping build a high-quality advice and triage service that makes a real impact across the local community.
What You’ll Be Doing
- Supporting clients with benefit applications, reviews, appeals, and financial support
- Managing your own caseload and providing ongoing advocacy
- Referring clients to specialist debt, housing, and energy services
- Coaching and mentoring volunteers delivering frontline support
- Building a welcoming, professional, and compassionate service
- Maintaining accurate records and ensuring safeguarding and compliance standards are met
What We’re Looking For
- Experience within welfare benefits, DWP, welfare rights, or advice services
- Knowledge of PIP, Universal Credit, and related systems
Client Support & Advice Coordinator - Part Time in Kent employer: Recruitment Solutions (Folkestone) Ltd
Contact Detail:
Recruitment Solutions (Folkestone) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support & Advice Coordinator - Part Time in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the community and organisations related to client support. You never know who might have a lead on a job or can give you insider info about the role.
✨Tip Number 2
Prepare for interviews by practising common questions related to client support and advocacy. We recommend role-playing with a friend to build your confidence and refine your answers.
✨Tip Number 3
Show your passion for helping others! In interviews, share personal stories or experiences that highlight your commitment to supporting vulnerable clients and making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our community-focused team.
We think you need these skills to ace Client Support & Advice Coordinator - Part Time in Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how you genuinely care about making a difference in the lives of vulnerable clients.
Tailor Your Experience: Make sure to highlight your relevant experience in welfare benefits and advice services. We’re looking for specific examples that demonstrate your skills and how they relate to the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and enthusiasm without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this impactful role. We can’t wait to hear from you!
How to prepare for a job interview at Recruitment Solutions (Folkestone) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits, especially PIP and Universal Credit. Familiarise yourself with the latest changes in these systems, as well as any relevant legislation. This will show that you're not just passionate about the role but also well-informed.
✨Show Your Compassion
Since this role involves supporting vulnerable clients, be prepared to share examples of how you've demonstrated empathy and compassion in previous roles. Think of specific situations where you made a difference in someone's life, as this will resonate with the interviewers.
✨Highlight Your Advocacy Skills
Be ready to discuss your experience in advocacy and how you've helped clients navigate complex systems. Share stories that illustrate your ability to challenge unfair decisions and empower clients, as this is a key part of the job.
✨Engage with the Community Focus
This organisation values community impact, so come prepared to talk about your understanding of local issues and how you can contribute. Mention any previous work with volunteers or community projects, as this will demonstrate your commitment to making a real difference.