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For Companies At a Glance
- Tasks: Coordinate service maintenance queries and manage job assignments in a fast-paced environment.
- Company: Join a dynamic Facilities Management team in Durham, UK.
- Benefits: Enjoy competitive salary, 22 days holiday, and private health insurance.
- Why this job: Be a proactive problem-solver and make a real impact on customer satisfaction.
- Qualifications: 2-3 years of administration experience and strong communication skills required.
- Other info: Collaborative work culture with opportunities for training and career growth.
The predicted salary is between 27000 - 30000 £ per year.
Overview
Location: Durham, UK
Salary: £27,000 – £30,000 per annum (DOE)
Standard Hours: 42.5hrs per week
Type of Employment: Full-Time, Permanent opportunity
Years of relevant experience: 2-3 years of experience desirable
Join Our Team – Service & Management Coordinator
We are looking for a Service & Management Coordinator to join our Facilities Management team. This role is ideal for a resourceful, self-motivated, and proactive problem-solver who thrives in a fast-paced environment. If you have a \”can-do\” attitude and a customer-focused mindset, we want to hear from you!
Responsibilities
- Handling service maintenance queries and coordinating job assignments
- Communicating with clients and providing clear, professional responses
- Raising invoices for scheduled maintenance and remedial works
- Preparing and sending documentation to customers
- Creating quotations and ensuring timely delivery to customers
- Reporting on customer accounts and maintaining accurate records
- Preparing RAMS & Permits where required
- Liaising with internal teams and engineers to ensure targets are met
Qualifications
- Previous administration experience (preferred)
- Strong organisational and time management skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skill
- Experience in customer service and handling a fast-paced workload
Key Personal Attributes
- High attention to detail and accuracy
- Ability to collaborate with engineers, subcontractors, and suppliers
- Resilient and adaptable – able to manage competing priorities under pressure
- Commercially astute with a focus on delivering business value
We Offer
- Holidays 22 days, plus bank holidays + company long service leave
- Company Pension Scheme
- Company Bonus Scheme
- Training and development available to enhance your skills
- Collaborative and supportive work environment
- Private Health Insurance
- Employee Assistance Program (EAP) and 24/7 online GP service
Join our Team and discover exciting career opportunities! Apply now and be part of our journey to success!
Our Differences make our Performance. At EPPH, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, and stakeholders.
As a growing Company, we\\\’re excited by the possibilities ahead, are you up for the challenge? Apply Now! Reach out to EPPH Recruitment team for a confidential conversation today. For more information about us, visit our website
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Service & Maintenance Coordinator employer: Recruitment Services UK
Contact Detail:
Recruitment Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Maintenance Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service & Maintenance Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to facilities management and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and internal teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Service & Maintenance Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service & Maintenance Coordinator role. Highlight your relevant experience and skills that match the job description, like your customer service background and organisational skills.
Show Off Your Problem-Solving Skills: Since we’re looking for a proactive problem-solver, don’t shy away from sharing examples of how you’ve tackled challenges in previous roles. This will show us you have that 'can-do' attitude we love!
Keep It Professional: When writing your application, maintain a professional tone but let your personality shine through. We want to see your communication skills in action, so be clear and concise while still being friendly.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Recruitment Services UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Service & Maintenance Coordinator. Familiarise yourself with handling service maintenance queries and coordinating job assignments, as well as the importance of clear communication with clients.
✨Showcase Your Problem-Solving Skills
Since this role requires a proactive problem-solver, prepare examples from your past experience where you've successfully tackled challenges. Highlight how your 'can-do' attitude helped you manage competing priorities under pressure.
✨Demonstrate Your Customer Focus
Be ready to discuss your experience in customer service. Share specific instances where you provided excellent service or resolved issues effectively, showcasing your ability to maintain a customer-focused mindset.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.
