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- Tasks: Provide top-notch admin support and ensure smooth holiday experiences for clients.
- Company: Join a luxury travel company with a vibrant and dynamic team.
- Benefits: Enjoy a competitive salary, pension, free parking, and discounted holidays.
- Why this job: Be part of a team that creates unforgettable travel experiences.
- Qualifications: Strong admin skills, attention to detail, and excellent communication abilities.
- Other info: Fast-paced environment with opportunities for personal growth and development.
The predicted salary is between 22600 - 25800 £ per year.
We are a luxury travel company seeking a Senior Administrator to join our dynamic and outgoing team. You will be responsible for providing a high level of after-sales support and completing multiple admin tasks required for the business, to ensure our clients receive a smooth, hassle-free holiday experience.
Your role: You will play a key role in the administration team; managing multiple daily tasks & reports to ensure they are all completed within relevant time frames. Daily tasks include checking supplier invoices against the booking elements, actioning schedule changes, monitoring the inbox and ensuring holidays are paid in line with our terms. As a senior administrator, you will also be responsible for monitoring outstanding confirmations, checking supplier statements and raising payments or refunds through our finance department. You will fully support the admin and sales team with supplier queries and use initiative to help resolve any issues that may arise.
Other daily general admin duties include:
- Responding to emails from customers
- Take incoming calls
- Banking cash
- Identify any discrepancies to be resolved
- Regular stock checks and stationery orders.
Your skills: The ideal candidate will be experienced in dealing with administration to a high standard. You must be extremely organised, efficient and have the confidence and ability to work at a fast pace and under pressure.
- PC literate and display excellent communication skills, both written and spoken
- Proficient in Microsoft Office
- Strong organisational skills with the ability to prioritise tasks effectively
- Managing your workload and being accountable.
- Attention to detail and accuracy in data entry is important.
- Ability to adapt quickly to changing priorities and work well under pressure
- Self-motivated and use your initiative and confidence in dealing with customers, suppliers and colleagues at a professional level with confidentiality and integrity.
Your Benefits: A Nice product Company Pension Free Car parking Discounted Holidays
Senior Administrator - Tour operation in Rochdale employer: Recruitment Services UK
Contact Detail:
Recruitment Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator - Tour operation in Rochdale
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at luxury tour operators. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us that you understand what makes our luxury tours special and how your skills can enhance the customer experience.
✨Tip Number 3
Practice your communication skills! As a Senior Administrator, you'll need to handle customer queries and supplier issues with ease. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Administrator - Tour operation in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your admin experience, especially in a fast-paced environment, to show us you’re the right fit for our luxury travel team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about the role and how your skills align with our needs. Be sure to mention your attention to detail and organisational skills, as these are key for the Senior Administrator position.
Showcase Your Communication Skills: Since you'll be dealing with customers and suppliers, it’s important to demonstrate your excellent written communication skills. Make sure your application is clear, concise, and free of errors to impress us from the get-go.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Recruitment Services UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Senior Administrator role. Familiarise yourself with the specific tasks mentioned in the job description, like managing invoices and handling customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure, as these are key skills for the job.
✨Demonstrate Your Communication Skills
As a Senior Administrator, you'll need to communicate effectively with clients and suppliers. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you resolved issues through effective communication, showcasing your ability to handle customer interactions professionally.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.