At a Glance
- Tasks: Assist in running a boutique hotel, focusing on guest services and event planning.
- Company: The Carlton Hotel, a charming independent hotel in beautiful Ilfracombe.
- Benefits: Competitive salary, meals on duty, staff discounts, and a workplace pension.
- Other info: Flexible shifts with opportunities for personal growth in a supportive environment.
- Why this job: Join a vibrant team and make guests feel at home in a stunning coastal location.
- Qualifications: Experience in food and beverage; hospitality or customer service is a plus.
- Assistant Manager
- The Carlton Hotel | Ilfracombe | Permanent
- Salary
- Hours
- 35 hours per week, five days from seven
- Working pattern
- Flexible shifts, including evenings and weekends
- Start date
- As soon as possible
- About the opportunity
The Carlton Hotel is looking for an energetic and dependable Assistant Manager to help the owners with the day-to-day running of our independent 35-bedroom boutique hotel in Ilfracombe.
This varied, guest-facing position covers reception, guest services, food and beverage operations and event planning.
It will suit someone who is hands-on, takes pride in excellent service and enjoys supporting guests and colleagues.
Key responsibilities
- Welcome guests and support reception duties, including arrivals, departures, enquiries and reservations.
- Help resolve guest requests promptly and maintain a warm, professional standard of service.
- Support food and beverage service across the hotel, including preparing service areas and assisting during busy periods.
- Help maintain operational standards and assist with the planning and delivery of hotel events, functions and group bookings.
- Work closely with the business owners and wider team to support the smooth day-to-day running of the hotel.
About you
Food and beverage experience is essential. Experience in hospitality, hotels or customer service would be an advantage.
- Honest, dependable and comfortable taking responsibility.
- Energetic, practical and willing to take a hands-on approach.
- A good listener who communicates clearly with guests and colleagues.
- Guest-focused, organised and able to remain calm when priorities change.
- Flexible and available to work evenings and weekends as part of a five-days-from-seven rota.
What we offer
- Permanent, year-round employment in a stunning North Devon coastal location.
- Meals while on duty.
- Staff discount.
- Workplace pension.
- Uniform provided.
How to apply
Please apply through the appointed recruitment agency. The position is available for an immediate start or as soon as possible.
The Carlton Hotel welcomes applications from suitably qualified candidates and is committed to providing an inclusive working environment
Assistant Manager in Ilfracombe employer: Recruitment Services UK
At Claude Clémaron, we pride ourselves on being an exceptional employer, offering a unique blend of modern technology and traditional craftsmanship in our workshop located in Bramley. Our collaborative work culture fosters creativity and precision, while our commitment to employee growth ensures that you will have opportunities to enhance your skills in a supportive environment. Join us to be part of a team that values quality and craftsmanship in every bespoke piece we create.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Ilfracombe
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Recruitment Services UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Recruitment Services UK
Don't be shy about reaching out to Recruitment Services UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Ilfracombe
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Recruitment Services UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Recruitment Services UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
