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For Companies At a Glance
- Tasks: Welcome guests, manage enquiries, and ensure a top-notch customer experience.
- Company: Join Daytona Sandown Park, an iconic venue in the motorsport world.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible working hours.
- Why this job: Be part of a vibrant team delivering unforgettable experiences in a fast-paced environment.
- Qualifications: Previous hospitality experience and strong communication skills are essential.
- Other info: Flexible shifts available, including evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Front of House Assistant
Job Location: Sandown Park
Commencing: August 2025
Reporting to: Front of House Manager
Place in Organisation: Operations Team
Salary: Competitive + Performance Bonus + Benefits
Hours: Full time (flexible, incl. evenings & weekends)
MAIN PURPOSE OF JOB
An iconic motorsport venue is seeking a dynamic and customer-focused Front of House Assistant to cover reception and catering operations at Daytona Sandown Park. This is a hands-on role responsible for delivering exceptional customer service, and ensuring high standards of presentation, sales performance, and operational efficiency.
Key Responsibilities:
- Meeting & greeting customers promptly upon arrival
- Provide friendly and first-class customer service
- Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements
- Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met
- Manage phone, email and face-to-face enquiries effectively
- Ensure all Front of House and customer facing areas are always maintained and well presented
- Provide administrative support to the Venue Management team
Requirements:
- Hospitality or venue-based FOH experience
- Strong communicator
- Commercial mindset with sales experience
- High energy and thrives in a fast-paced environment
- Confident using Excel & Word for basic reporting
- Flexible across all 7 days of operation
Be part of a leading motorsport venue offering unforgettable customer experiences and a passionate, fast-moving team environment.
Ref: FOHMSP25
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Front of House Assistant employer: Recruitment Services UK
Contact Detail:
Recruitment Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Familiarise yourself with the motorsport industry and Daytona Sandown Park specifically. Understanding the venue's events, customer demographics, and unique selling points will help you engage with customers more effectively during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in previous roles. Being able to demonstrate your ability to maintain high standards under pressure will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Daytona Sandown Park if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss your flexibility and availability during the interview. Since the role requires working evenings and weekends, demonstrating your willingness to adapt your schedule will show that you're committed to the position.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or front of house roles. Emphasise any customer service achievements and sales experience, as these are key for the Front of House Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention specific examples from your past experiences that demonstrate your skills in meeting and greeting customers, as well as upselling.
Highlight Relevant Skills: In your application, be sure to mention your proficiency with Excel and Word, as well as your strong communication skills. These are essential for the role and will help you stand out to the hiring team.
Show Enthusiasm for the Role: Convey your excitement about working at an iconic motorsport venue. Express your eagerness to contribute to the team and provide unforgettable customer experiences, which aligns with the company's values.
How to prepare for a job interview at Recruitment Services UK
✨Showcase Your Customer Service Skills
As a Front of House Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create memorable experiences.
✨Demonstrate Your Sales Acumen
Since the role involves upselling and cross-selling, be ready to discuss your previous sales experiences. Think of specific instances where you successfully met or exceeded sales targets, as this will highlight your commercial mindset.
✨Be Prepared for Scenario Questions
Expect questions that assess how you would handle various situations, such as difficult customers or busy periods. Practising responses to these scenarios can help you convey your problem-solving skills and adaptability.
✨Familiarise Yourself with the Venue
Research Daytona Sandown Park and its events before the interview. Showing knowledge about the venue and its offerings will reflect your genuine interest in the position and help you stand out as a candidate.
