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- Tasks: Greet customers, provide top-notch service, and assist with event management.
- Company: Join Daytona Sandown Park, a vibrant venue known for exciting race events.
- Benefits: Flexible hours, competitive pay, and a fun team environment await you.
- Why this job: Perfect for those who love customer interaction and thrive in a lively atmosphere.
- Qualifications: Must be professional, reliable, and enthusiastic with great communication skills.
- Other info: Evening and weekend availability is a must for this role.
The predicted salary is between 24000 - 36000 £ per year.
Front Of House Assistant Hours: Full-time perm and Part time/Flexible – Applicants MUST be available to work evenings & weekends. Location: Sandown Park, KT10 8AN. Salary: £Competitive. Our client Daytona Sandown Park is currently looking for friendly, confident, enthusiastic & reliable Front of House staff to join our fun and busy team. Key success criteria for this role include: * Meeting & greeting customers promptly upon arrival * Provide friendly and first-class customer service * Sign in drivers to their scheduled events, issuing race uniform and assisting with any other requirements * Upsell and cross-sell Race events and merchandise to ensure that sales and individual targets are met * Manage phone, email and face-to-face enquiries effectively * Ensure all Front of House and customer facing areas are always maintained and well presented * Provide administrative support to the Venue Management team Candidate profile: * The candidate must be professional, reliable & confident when liaising with customers * Have the drive and commitment to be successful to further develop their skills * Have excellent communication, people and team working skills * Have bags of enthusiasm and the ability to have fun whilst working * Be available to work evenings and weekends How to apply: If you are interested in this role, please send your CV and covering letter with salary expectation quoting job ref: FOHASP24. Full training on product knowledge and services will be given. A full job description of the role is available on request. We look forward to hearing from you
Front Of House Assistant employer: Recruitment Services UK
Contact Detail:
Recruitment Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Assistant
✨Tip Number 1
Make sure to showcase your enthusiasm and friendly demeanor during any interactions you have with the team or during the application process. This role is all about customer service, so demonstrating your people skills is key!
✨Tip Number 2
Familiarize yourself with Daytona Sandown Park and its offerings. Being knowledgeable about the events and merchandise will not only help you in the role but also impress the hiring team during your discussions.
✨Tip Number 3
Highlight any previous experience in customer service or hospitality roles when you get the chance. Sharing specific examples of how you've successfully managed customer interactions can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your availability for evenings and weekends. Since this is a requirement for the role, showing that you are flexible and committed to working those hours will demonstrate your dedication to the position.
We think you need these skills to ace Front Of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles that involved front of house responsibilities. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your ability to provide excellent customer service. Mention specific examples of how you've successfully managed customer interactions in the past.
Highlight Availability: Clearly state your availability to work evenings and weekends in your application. This is crucial for the role, so make it easy for them to see that you meet this requirement.
Showcase Teamwork Skills: Emphasize your ability to work well in a team environment. Provide examples of past experiences where you collaborated with others to achieve a common goal, as this is important for the Front of House Assistant position.
How to prepare for a job interview at Recruitment Services UK
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A friendly and enthusiastic attitude is key for a Front Of House Assistant, so let your personality shine through during the interview.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you met or exceeded customer expectations, as this will show that you understand the importance of first-class service.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. This could involve greeting a customer or handling a complaint. Practice these scenarios beforehand to showcase your communication skills and ability to handle real-life situations.
✨Highlight Flexibility and Availability
Since the role requires evening and weekend availability, be clear about your schedule and willingness to work during those times. This shows your commitment and reliability, which are crucial for this position.
