Customer Service Advisor

Customer Service Advisor Hourly rate up to £12.21 per hour Closing Date – Ongoing Location: Belper Leisure Centre Trilogy Active are currently seeking a highly motivated, skilled and professional individual to join their team at Belper Leisure Centre , ensuring that excellent standards of service delivery are maintained. It will be your responsibility to promote a positive image of the Trust at all times. You will drive and deliver the product ensuring the Trilogy brand is at the forefront of all in meeting the aims and objectives of the business. You will report to the Duty Manager for this role and you will be responsible for the daily operations of the reception. You will act as the first point of contact for customers\’ access to Trilogy Leisure services, maintaining the required standards of health and safety, cleanliness and customer care at all times. Their organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff to share this commitment. Any offer of employment is subject to satisfactory completion of pre-employment vetting checks, including DBS (depending on post) and references. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group, i.e. adults at risk, children, or both. Trilogy Culture The purpose of every team member at Trilogy is to work together in a positive, creative fashion as one team to deliver the core values and company strategy. To adopt the behaviours and company culture to promote, encourage and achieve excellence as a Wellbeing organisation to improve the lives of people in their Community. * One Trilogy Team – Working together, respect, open & honest, positive communication * Encourage Creativity – Support innovation, try new ideas, adopt change * Be Constructive – Adopt a positive, can-do anything is possible mindset * Deliver Excellence – Provide the Customer experience you want to receive * Promote Wellbeing – Self-care, support others, be active, work/life balance * Embrace Diversity – Champion Equality, Diversity & Inclusion If this is you, please apply today. We look forward to you joining Team Trilogy. Employee Rewards – Trilogy offers a wide range of employee benefits so come and join them