At a Glance
- Tasks: Assist customers and drive growth through demos, support, and sales order processing.
- Company: Fast-growing new media business with a vibrant team culture.
- Benefits: Competitive salary of £28,500 plus bonuses, full-time hours, and career development.
- Other info: Opportunity to attend UK-based tradeshows and grow within a supportive environment.
- Why this job: Join a dynamic team and make a real impact in customer care and growth.
- Qualifications: Customer-facing or sales experience, strong organisational skills, and computer proficiency.
The predicted salary is between 28500 - 28500 € per year.
Salary £28,500 plus bonuses
Full Time Monday to Friday 9.00am to 5.30pm
Location: Rooksbridge, North Somerset
We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.
Main Duties:
- Prospective customer demonstrations – remote
- Existing customer demonstrations – remote
- Sales order processing
- Managing leads - tracking and generation
- Customer service and support
- Diary management
- Marketing support
- Process and procedures upkeep and management
- Answer incoming calls and manage as appropriate
- Internal/External communication updates as required
- Occasional attendance of UK based tradeshow
- General office duties as required and are within the scope, spirit and purpose of the job
Knowledge and Skills
Essential:
- Previous customer facing or sales experience (including retail and/or hospitality sectors)
- Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook & PowerPoint
- Be able to complete some routine and non-routine tasks in an office environment
- Be able to plan and organise both familiar and new tasks
- Can produce and respond to detailed written and oral communication in an office setting
- Ability to use a problem-solving approach to respond appropriately to a wide range of enquiries
- Use a range of numerical and graphical data for the office environment
- Able to work on own initiative or with others on tasks with minimum supervision
- Show an awareness of others’ roles, responsibilities
- Strong organisational skills
Desirable:
- Knowledge and understanding of office procedures and terminology
- Knowledge of the dental sector
- Knowledge of the veterinary sector
- Understanding of digital media
- Understanding of consumer marketing
- Experience of b2b sales
- UK clean and current driving licence
Customer Care and Growth Executive employer: Recruitment Services UK
Join our dynamic team in Rooksbridge, North Somerset, where we prioritise employee growth and a supportive work culture. As a fast-growing new media business, we offer competitive salaries, bonuses, and opportunities for professional development, all while fostering a collaborative environment that values innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care and Growth Executive
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain how your skills and experiences align with the role of Customer Care and Growth Executive. Keep it concise and engaging – think of it as your personal brand statement.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview or networking event, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Care and Growth Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Care and Growth Executive role. Highlight your customer-facing experience and any relevant skills that match the job description. We want to see how you can contribute to our growth!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your previous experiences make you a perfect fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills:Don’t forget to showcase your organisational and problem-solving skills in your application. Mention specific examples where you've successfully managed tasks or resolved issues, as these are key for the role we're looking to fill.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Recruitment Services UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Care and Growth Executive. Familiarise yourself with the key responsibilities like customer demonstrations and sales order processing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your previous customer-facing or sales experience, especially if it’s from retail or hospitality. Prepare specific examples of how you've handled customer inquiries or generated leads in the past. This will demonstrate your ability to thrive in a similar environment.
✨Brush Up on Tech Skills
Since the role requires using standard office applications like Microsoft Office, Excel, and PowerPoint, be ready to discuss your proficiency with these tools. You might even want to mention any relevant projects where you used these skills effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their growth strategies or how they measure success in customer care. This shows that you’re not just looking for any job, but are genuinely interested in contributing to their success.
