Office Manager in Burnley

The Office Manager is responsible for the smooth, efficient, and secure running of the company's buildings and day-to-day office operations. This role oversees facilities management, administration, supplier coordination, health & safety compliance, and general staff support. The successful candidate will ensure the workplace is safe, well-maintained, and fully equipped to support business operations.

Key Responsibilities & Duties

• Building & Facilities Management
  • Oversee alarm, fire, and security systems, ensuring compliance, regular testing, and supplier coordination.
  • Manage CCTV systems, including maintenance, access control, and incident support.
  • Control keys and fobs, including issuance, tracking, and security procedures.
  • Coordinate office maintenance tasks and contractor visits (electricians, utilities, repairs, etc.).
  • Manage electrical contracts, ensuring inspections and compliance requirements are met.
  • Ensure pest control services are carried out regularly and issues are resolved promptly.
  • Maintain the boardroom and common areas to a high standard.
  • Oversee housekeeping standards across all office areas.
  • Manage fleet breakdown cover processes.
• Office Operations & Administration
  • Act as the main point of contact for general office queries and internal support.
  • Manage all post duties, including receiving, sorting, and distributing mail.
  • Oversee office supplies (stationery, consumables, and equipment).
  • Manage printer/copier maintenance, supplies, and service calls.
  • Ensure reliable internet services, liaising with providers for issues or upgrades.
  • Manage IT support contracts and ensure timely service delivery.
  • Oversee company telephone systems (landlines, handsets, VoIP).
• Training & Accreditation Support
  • Maintain and update company accreditations, ensuring documentation is current and compliant.
  • Monitor training matrices for Delta Obstruction Lighting, ensuring qualifications are valid and renewed on time.
  • Liaise with training providers and organise training sessions.
  • Maintain accurate records of all certifications.
• Delta Obstruction Lighting Support
  • Support transition from enquiry/estimating to operations by reviewing quotes and purchase orders.
  • Set up job folders and prepare RAMS job packs for the Operations Manager.
  • Attend operational meetings as required.
  • Liaise with Directors regarding interim and final invoicing.
• Staff & HR Administration Support
  • Manage holiday records for all staff, ensuring accuracy and up-to-date tracking.
  • Provide HR administrative support (onboarding, file management, compliance).
  • Conduct company inductions for new employees.
• Cleaners & Contractor Coordination
  • Oversee cleaners and cleaning schedules to maintain hygiene standards.
  • Manage external suppliers and contractors, ensuring service delivery meets expectations.
• Working Alongside the Stores Manager
  • This role works closely with the Stores Manager to support the operational running of the yard, workshop, equipment, and group vehicles.
  • Yard organisation, safety checks, and maintenance coordination.
  • Forklift servicing records, LOLER certification, and training compliance.
  • Monitoring stores heating and gas bottle supplies.
  • Supporting housekeeping standards across yard and workshop.
  • Coordinating maintenance jobs and contractor works.
  • Managing roller shutter door servicing and repairs.
  • Overseeing skip hire, waste management, and cost tracking.
• Vehicles & Fleet Support
  • Assist with sourcing and purchasing vehicles.
  • Manage fleet breakdown processes and driver support.
  • Maintain fuel card records (ordering, cancellations, tracking).
  • Monitor and log monthly mileage submissions.
  • Track MOTs, arrange bookings, and follow up on advisories.
  • Ensure RAMS documentation is up to date for vehicle-related activities.
  • Report and manage vehicle incidents, liaising with insurers.
  • Schedule and track vehicle servicing to minimise downtime.
  • Maintain the vehicle insurance database, including driver allocations.

Other Details

• Position: Permanent, Full-Time (5 days per week)
• Working Hours: Monday to Friday, 8:00am – 5:00pm
• Location: Rochdale (Office-Based)
• Salary: £30,000 per annum