At a Glance
- Tasks: Assist customers at the trade counter and process sales efficiently.
- Company: Join a growing, family-owned builders merchants with over 20 years of experience.
- Benefits: Enjoy 25 days holiday, staff discounts, and a company pension scheme.
- Other info: Great career progression opportunities in a dynamic work environment.
- Why this job: Be part of a friendly team and make a real impact in customer service.
- Qualifications: Strong communication skills and experience in sales or construction preferred.
The predicted salary is between 36020 - 36020 £ per year.
Discount Builders Merchants are a growing, family-owned business with over 20 years’ experience supplying both the building trade and DIY enthusiasts. We currently operate depots across the West Midlands, Banbury, and Kent. Due to continued growth, we are now seeking an experienced and motivated Trade Counter Sales Executive to join our friendly team in Banbury. We’re looking for enthusiastic individuals with a passion for customer service and a commitment to excellence.
If you have experience in Builders Merchants, Construction Supplies, or Sales and Customer Service within a related field, we’d love to hear from you.
Key responsibilities:- Assist in processing sales and serving customers at the trade counter.
- Use the sales system to ensure all building products are accurately processed.
- Advise customers on products, prices, and general building material knowledge.
- Handle telephone and in-person enquiries, providing first-class service and advice.
- Liaise daily with Yard Staff to coordinate orders and deliveries.
- Restock products, maintain stock levels, and perform regular stock checks.
- Book and monitor customer deliveries.
- Perform basic computer-based tasks and data entry.
- Work flexible shifts as part of a team.
- Demonstrate a proactive attitude and ambition to succeed within the business.
- Strong communication and interpersonal skills.
- Confident dealing with customers both face-to-face and over the phone.
- Ability to work efficiently in a busy trade environment.
- Previous experience in the building or construction industry is advantageous.
- Must be available to work Monday to Friday and every other Saturday.
- 25 days holiday plus Bank Holidays.
- Company pension scheme.
- Staff discount on products.
- Smart company uniform provided.
- Excellent opportunities for career progression within a growing business.
Job Type: Full-time
Salary: £36,020.14 negotiable depending on experience
Location: Banbury
We celebrate diversity and are committed to providing equal opportunities for all employees and applicants.
No Agencies – The Gill Group of Companies complete all their own recruitment in-house.
Trade Counter Sales Executive in Banbury employer: Recruitment Services UK
Discount Builders Merchants is an excellent employer that values its employees and fosters a supportive work culture. With over 20 years of experience, we offer competitive benefits including 25 days of holiday, a company pension scheme, and staff discounts, all while providing ample opportunities for career progression in our growing family-owned business located in Banbury. Join our friendly team where your passion for customer service and commitment to excellence will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Counter Sales Executive in Banbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Discount Builders Merchants. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re looking sharp for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Trade Counter Sales Executive in Banbury
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping customers. Share specific examples of how you've gone the extra mile in previous roles to provide top-notch service.
Tailor Your Experience:Make sure to highlight any relevant experience in builders merchants or construction supplies. We want to see how your background aligns with what we do, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Recruitment Services UK
✨Know Your Products
Familiarise yourself with the building materials and products that Discount Builders Merchants offers. Being able to discuss specific items, their uses, and pricing will show your enthusiasm and expertise, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Trade Counter Sales Executive.
✨Practice Your Communication
Since strong communication skills are key for this role, practice speaking clearly and confidently. You might even want to role-play common customer interactions with a friend to get comfortable with the types of questions you may face.
✨Demonstrate Team Spirit
Be ready to discuss how you work within a team, especially in a busy environment. Share experiences where you collaborated with others to achieve a goal, as this will highlight your ability to fit into their friendly team culture.
