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- Tasks: Support innovative IT projects and provide top-notch technical assistance.
- Company: Join a long-standing IT services company in the East Midlands.
- Benefits: Earn up to £36k, enjoy ongoing training, and work in a fun environment.
- Other info: Great career growth opportunities in a supportive team.
- Why this job: Make a real impact on cutting-edge networking and cloud solutions.
- Qualifications: Experience in 1st and 2nd Line Support with knowledge of Microsoft technologies.
The predicted salary is between 36000 - 36000 £ per year.
IT Technician – Wanted – Immediate Start! East Midlands Based | Up to £36k per year Permanent, Full-Time
Are you an experienced IT Technician? Regional Recruitment are recruiting for an IT Technician (2nd – 3rd Line Support functionality) to support a long‑standing IT Services company, based in the East Midlands. This is an excellent opportunity to work within a national organisation, contributing to the design and development of innovative networking systems and cloud solutions. This role offers long‑term career development, exposure to up‑to‑date systems and the opportunity to work on projects from concept through to production within a friendly environment.
What’s on Offer:
- Competitive salary package of up to £36k p/a (dependent on experience)
- Ongoing training and support
- Working in a supportive and fun environment
- Excellent development and progression opportunities
Qualifications
Essential:
- Understanding of DNS, Active Directory, DHCP and File Storage
- Experience in a 1st and 2nd Line Support role, with exposure to 3rd Line Microsoft technologies such as Azure, Intune and Entra
- Windows Server 2012 – 2022 & Windows 10 & 11
- Strong cable management skills with a focus on discreet, clean, and professional installations
- Hardware building, configuration and installation experience
- Networking, Switching and Next‑Generation Firewalls
Desirable:
- VMWare, AWS, Citrix XenCentre
- PowerShell scripting
- Backup and disaster recovery systems
- Experience with structured cabling, wall mounting, trunking, or small‑scale construction/installation work
- Awareness of workplace cleanliness, health & safety, and post‑installation site standards
Roles & Responsibilities
- Assist in the development and integration of Power BI for client data solutions
- Provide professional, efficient telephone, email, remote and in-person support for complex technical issues
- Document and maintain accurate client records to support efficient issue resolution
- Log, update and resolve higher‑level support tickets
- Diagnose and resolve advanced hardware, software, networking and infrastructure issues
- Prepare, configure and install hardware and software solutions at client sites
- Carry out on‑site installations including mounting equipment, building or adapting cable support structures, drilling, trunking and implementing tidy, discreet cable routing
- Ensure all physical installations are completed with strong attention to aesthetics, safety and professionalism, including thorough clean‑up of work areas (e.g. removal of dust, debris, sawdust and packaging)
- Maintain high standards of workmanship, ensuring cable management is secure, unobtrusive and visually professional
- Support and guide service desk engineers with escalated issues and technical development where appropriate
- Contribute to technical projects from planning through to successful implementation
Requirements
As the successful IT Technician, you will also be expected to assist leadership in reviewing and improving internal systems, documentation and operational policies.
IT Technician – East Midlands employer: Recruitment Services Ltd
Contact Detail:
Recruitment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician – East Midlands
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in the East Midlands. It's a great way to meet potential employers and show off your skills in person.
✨Tip Number 2
Don’t just apply online; follow up! After submitting your application through our website, drop an email or connect on LinkedIn to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with DNS, Active Directory, and any relevant projects you've worked on. Confidence is key!
✨Tip Number 4
Showcase your soft skills! Employers love candidates who can communicate effectively and work well in a team. Share examples of how you've collaborated on projects or resolved conflicts in past roles.
We think you need these skills to ace IT Technician – East Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technician role. Highlight your experience with DNS, Active Directory, and any relevant 1st, 2nd, or 3rd line support roles. We want to see how your skills match what we're looking for!
Show Off Your Projects: If you've worked on any cool projects involving networking systems or cloud solutions, don’t hold back! Share those experiences in your application. We love seeing how you’ve contributed to tech projects from start to finish.
Be Professional Yet Friendly: While we appreciate professionalism, we also value a friendly approach. Use a conversational tone in your cover letter to show us your personality. We’re all about creating a supportive and fun environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Recruitment Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of DNS, Active Directory, and DHCP. Be ready to discuss your experience with 1st, 2nd, and 3rd line support, especially with Microsoft technologies like Azure and Intune. The more confident you are in these areas, the better you'll impress them!
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved complex technical issues in the past. They’ll want to see your thought process, so think about the steps you took and the outcomes. This will demonstrate your ability to handle the challenges of the role.
✨Highlight Your Attention to Detail
Since this role involves installations and cable management, be ready to talk about how you ensure professionalism and aesthetics in your work. Mention any experiences where you maintained high standards of workmanship and cleanliness during installations.
✨Ask Insightful Questions
Prepare a few thoughtful questions about their current projects or the technologies they use. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level!