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For Companies At a Glance
- Tasks: Lead a fun team, manage daily operations, and ensure customer safety at our Aqua Park.
- Company: Join the UK's most exciting Aqua Park operator with thrilling water obstacles and a strong safety culture.
- Benefits: Enjoy competitive pay, summer social events, discounts on watersports gear, and a performance bonus.
- Why this job: Gain new skills, work outdoors, and be part of an enthusiastic team in a vibrant environment.
- Qualifications: Degree in Sports Management or 3 years' experience in leisure, customer service, or team management required.
- Other info: Flexible contract dates available; must be able to swim confidently and undergo a DBS check.
Make this summer an Aqua Park Summer. Stunning location guaranteed. Fun, always! £292 - £426.60 per week. This is a fantastic opportunity if you are looking to gain new skills, work outdoors, and be part of a fun, driven and enthusiastic team! Staff social events, incentive schemes, discounted watersports equipment and discounted Aqua Park tickets is just a taste of the fantastic summer experience on offer!
Note: You need to be able to swim confidently as you will be working in/on and around water.
The Role at a Glance:
- Watersports Duty Manager
- Location: Cosmeston Lakes & Country Park, CF64 5UY
- £14.60 to £15.80 per hour, depending upon skills and experience (£292 - £426.60 per week)
- Plus Family and Friends Sessions on the Aqua Park
- Participation in a Performance-Based End of Season Bonus Scheme
- Pension
- Discounts on Water Sports Clothing
- Summer Social Events with Team Members
- Reporting to: Site Manager
- Temporary Summer Contract - Both Full Time and Part Time Hours Available
Values: Adventure, Respect, Inclusivity, Safety, Enjoyment, Camaraderie
Company: The UK's Most Ultimate Water Parks
This is a Fixed Term Contract for the Summer Season from 22nd April until the 26th September. Flexibility for the start and end of your contract will be considered.
Who we are: We are the UK's most exciting Aqua Park operator featuring the largest collection of bespoke big impact water obstacles, where customers can climb, bounce, slide and splash their way around the course, having fun with friends and family. We have a very strong safety culture. We are industry leaders, instrumental in creating the Aquaparks Steering Group in the UK. This is a safety and best practice forum for operators in the UK and Northern Ireland. This is a family run business, where we fully train and develop people to undertake their roles.
About the Role: As the go-to person onsite, you'll be the first point of contact for both employees and customers, swiftly resolving any day-to-day issues. Whether you're covering reception duties, jumping on the tills during busy spells, or simply using your initiative to keep things running smoothly, you'll play a key role in delivering a seamless park experience. You'll lead by example, supervising the customer service and sales team, ensuring they actively promote all our products. Managing the Lifeguarding team will also be part of your remit, with customer safety always your top priority. You'll make sure staff consistently follow Normal Operating Procedures, keeping standards high and operations safe. Coaching and supporting the team will be second nature to you. You'll provide on-the-spot guidance, address any concerns, and escalate issues when needed. Timekeeping will be in your capable hands too, ensuring employees clock in and out as scheduled. You'll also oversee regular inspections of equipment and facilities, keeping thorough records and maintaining first aid supplies to guarantee everything is in top shape. From opening up to closing down, you'll be the driving force behind daily operations. Whether it's covering a brief Lifeguard shift, making sure first aid forms are accurately completed, or ensuring all daily tasks are ticked off, you'll be at the heart of keeping the park safe, efficient, and fun.
About You: A degree, such as Sports Management/Leisure/Tourism/Events Management or Instructor qualifications or a minimum of 3 years' work experience, ideally in leisure, lifeguarding, customer service, membership sales, hospitality or managing teams of people. A genuine love of the outdoors and/or active outdoor hobbies. Experience of supervising others. Delivered training and coaching to new employees. Customer service and/or sales experience. If you do not currently hold a lifeguard qualification then you will need to be prepared to undergo Lifeguard training, this requires you to be confident in the water and able to swim 400 metres with a sense of urgency.
Desirable: Experience managing an online booking system. Experience planning employee rotas and shifts. NPLQ National Pool Lifeguard, OWL Open Water Lifeguard, NBLQ National Beach Lifeguard. NVBQ Instructor/Coaching qualifications. FAW First Aid at Work. Swim Teacher qualifications. STA Swim England.
What's On Offer: End of season bonus. Summer Social events with team members. Family and Friends sessions on the Aqua Park. Discounts on Water Sports Clothing. Employee Reward Scheme with Love2shop Vouchers. Pension Scheme.
Other information: You will need to undergo a DBS check, or enable us to re-check you online, if you are already registered with the update service. You need to have the right to work in the UK. You must provide details of two referees.
You may have worked in the following capacities: Leisure Duty Manager, Fitness Duty Manager, Gym Duty Manager, Soft Play Duty Manager, Leisure Centre Customer Services, Water Sports, Lifeguard, Swim Centre Customer Service, Aquapark Customer Services, Swimming Pool Manager, Swim Teacher, Dive Leader, Leisure Assistant, Leisure Manager, Aqua Sports.
Interested? Apply here for a fast-track path to our amazing team.
Aqua Watersports Team Leader - Graduates, Students, Fun Seekers - 19427 Ref: 19427 employer: Recruitment Revolution
Contact Detail:
Recruitment Revolution Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aqua Watersports Team Leader - Graduates, Students, Fun Seekers - 19427 Ref: 19427
✨Tip Number 1
Familiarise yourself with the Aqua Park's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs, particularly around adventure, safety, and camaraderie.
✨Tip Number 2
Highlight any relevant experience in outdoor activities or team management. Be ready to share specific examples of how you've successfully led a team or managed customer interactions in a fast-paced environment, as this will demonstrate your suitability for the role.
✨Tip Number 3
Prepare to discuss your swimming abilities and any lifeguard training you may have. If you don’t have a qualification yet, express your willingness to undergo training and emphasise your confidence in the water to reassure them of your commitment to safety.
✨Tip Number 4
Engage with the Aqua Park's social media platforms. By following them and interacting with their posts, you can gain insights into their culture and current events, which can be useful conversation starters during interviews and show your genuine interest in the role.
We think you need these skills to ace Aqua Watersports Team Leader - Graduates, Students, Fun Seekers - 19427 Ref: 19427
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure, customer service, or team management. Emphasise any outdoor activities or sports qualifications that align with the Aqua Watersports Team Leader role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for outdoor activities and your leadership skills. Mention specific experiences where you have successfully managed teams or provided excellent customer service.
Highlight Relevant Qualifications: If you have any lifeguard or coaching qualifications, be sure to mention them prominently. If not, express your willingness to undergo training and your confidence in swimming.
Showcase Your Enthusiasm: In your application, convey your excitement about working in a fun, dynamic environment. Share why you want to be part of the Aqua Park team and how you can contribute to creating a memorable experience for customers.
How to prepare for a job interview at Recruitment Revolution
✨Show Your Passion for the Outdoors
Make sure to express your genuine love for outdoor activities during the interview. Share any relevant experiences or hobbies that highlight your enthusiasm for working in a fun, active environment.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your ability to lead and manage a team. Prepare examples of past experiences where you successfully supervised others, resolved conflicts, or provided training and coaching.
✨Highlight Customer Service Experience
Customer service is key in this role. Be ready to discuss your previous customer service roles and how you handled challenging situations. Emphasise your commitment to ensuring a positive experience for both customers and team members.
✨Prepare for Safety Questions
Given the emphasis on safety in this role, be prepared to answer questions related to safety protocols and procedures. Familiarise yourself with Normal Operating Procedures and be ready to discuss how you would ensure compliance among your team.
