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- Tasks: Manage high-net-worth clients and deliver bespoke home insurance solutions.
- Company: Join a supportive and forward-thinking insurance company in St Albans.
- Benefits: Enjoy 33 days holiday, casual dress, and professional training opportunities.
- Other info: Collaborative environment with excellent career growth potential.
- Why this job: Be a trusted advisor and make a real impact on clients' lives.
- Qualifications: Experience in personal lines insurance and strong communication skills required.
Are you an experienced Insurance professional looking for your next career opportunity? We are seeking an experienced and client-focused High Net Worth (HNW) Account Manager to manage and grow a portfolio of clients requiring bespoke home insurance solutions. This role involves delivering a premium, concierge-style service while ensuring comprehensive coverage for high-value homes, contents, and associated risks. You will act as a trusted advisor, building long-term relationships and providing tailored insurance strategies that reflect the needs of high-net-worth individuals.
Location: St Albans
Salary: £30,000 - £35,000
Contract Type: Permanent, Full Time, Monday to Friday
What you will be doing:
- Manage a portfolio of high-net-worth clients with complex home insurance requirements
- Deliver a personalised, high-touch service, acting as the main point of contact for all client needs
- Assess client risk profiles, including high-value properties, contents, fine art, jewellery, and secondary residences
- Design and recommend bespoke insurance solutions aligned with client lifestyles
- Conduct regular portfolio reviews to ensure coverage remains adequate and competitive
- Handle renewals, mid-term adjustments, and policy placements efficiently
- Support clients with claims processes, ensuring a smooth and high-quality experience
- Identify cross-selling opportunities across wider personal lines (e.g., motor, travel, valuables)
- Maintain accurate records and ensure compliance with regulatory requirements
- Stay up to date with market trends, products, and risks
What we are looking for:
- Experience in personal lines insurance would be highly beneficial
- Strong knowledge of home insurance products, including high-value and non-standard risks
- Experience working with insurers and underwriting teams
- Excellent relationship management and communication skills
- Ability to deliver a premium, service-led client experience
- Strong attention to detail and organisational skills
- Commercial awareness with the ability to identify growth opportunities
- Professional qualifications (e.g., CII) desirable but not essential
What’s in it for you:
- 33 days paid holiday per year including bank holidays
- A supportive and collaborative work environment
- Training provided for professional qualifications. Our client offers a full induction and training plan from day one and all staff can study for professional qualifications such as, CII (Chartered Insurance Institute)
- Casual dress in office
- All-inclusive team meet/days out
- Great opportunity to be part of a successful and forward-thinking business
- Free parking near the office
We look forward to receiving your application for this exciting opportunity.
Account Executive - Personal Lines in St Albans employer: Recruitment Index
Contact Detail:
Recruitment Index Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Personal Lines in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with high-net-worth clients. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to client service and think of examples from your experience that showcase your ability to deliver a premium, concierge-style service.
✨Tip Number 3
Showcase your expertise! Bring along a portfolio or case studies that highlight your success in managing complex home insurance requirements. This will demonstrate your capability to handle high-value properties and bespoke solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Account Executive - Personal Lines in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the job description. Highlight your experience in personal lines insurance and any relevant qualifications to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about high-net-worth insurance and how your background makes you the perfect candidate. Keep it concise but engaging!
Showcase Your Client Management Skills: Since this role involves managing high-value clients, make sure to include examples of how you've successfully built relationships and provided exceptional service in your previous roles. We want to see your client-focused approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Recruitment Index
✨Know Your Stuff
Make sure you brush up on your knowledge of personal lines insurance, especially high-value home insurance products. Understand the unique needs of high-net-worth clients and be ready to discuss how you can provide tailored solutions.
✨Showcase Your Relationship Skills
Since this role is all about building long-term relationships, prepare examples of how you've successfully managed client relationships in the past. Highlight your communication skills and how you’ve delivered a premium service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to handle complex client needs or claims processes, and be prepared to explain your approach and the outcomes.
✨Stay Current with Market Trends
Familiarise yourself with the latest trends in the insurance market, particularly those affecting high-net-worth individuals. Being knowledgeable about current risks and products will show your commitment to the role and impress your interviewers.