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- Tasks: Manage emails, calls, and client documentation while delivering top-notch customer service.
- Company: Join a supportive team in Hertford, recognised for your contributions and growth.
- Benefits: Enjoy 32 days holiday, free parking, profit sharing, and excellent career opportunities.
- Why this job: Be part of a friendly environment that values your skills and offers career advancement.
- Qualifications: Previous admin and customer service experience, plus good Microsoft Office skills required.
- Other info: Full-time hours with a positive, reliable team culture.
Do you have excellent administration and customer service skills? Do you want to work in a supportive environment where you are recognised and rewarded for your contribution? Recruitment Index are proud to represent our Hertford based client, in the search for an ambitious, self-motivated individual to join their friendly team.
Salary: £27,000 plus profit sharing after probation (£30,000 OTE)
Location: Hertford
Contract: Permanent, full-time
Hours: Monday to Thursday 9am-5pm, Friday 9am-4pm
Benefits:
- 32 days paid holiday per year including bank holidays
- Free onsite parking
- Profit Share after qualifying period
- Friendly working environment
- Excellent career opportunities
- Company pension
What you’ll be doing:
- Handling incoming emails and telephone queries
- Liaising with clients in relation to required documentation & processes
- Process applications and data
- Deliver high levels of customer service
- General administrative tasks
What we are looking for:
- Previous administrative experience
- Previous customer service experience
- Good attention to detail with working knowledge of Microsoft Office
- Previous experience in financial services is highly advantageous
- Excellent communication skills
- Positive attitude, reliable and punctual
Thank you for taking the time to read the job advertisement and we look forward to receiving your application.
Senior Administrator employer: Recruitment Index
Contact Detail:
Recruitment Index Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administrator
✨Tip Number 1
Familiarise yourself with the company culture and values of the Hertford-based client. Understanding their mission and how they support their employees can help you tailor your approach during any interviews or discussions.
✨Tip Number 2
Prepare to discuss your previous administrative and customer service experiences in detail. Think of specific examples where you demonstrated excellent communication skills and attention to detail, as these are key qualities they are looking for.
✨Tip Number 3
Showcase your proficiency in Microsoft Office by being ready to discuss how you've used these tools in past roles. If possible, mention any specific projects or tasks where your skills made a significant impact.
✨Tip Number 4
Highlight your positive attitude and reliability during conversations. Employers value candidates who not only have the right skills but also fit well into their friendly working environment.
We think you need these skills to ace Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative and customer service experience. Use specific examples that demonstrate your attention to detail and proficiency in Microsoft Office.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your ability to handle queries and deliver excellent customer service.
Highlight Relevant Experience: If you have experience in financial services, be sure to emphasise this in your application. Detail any relevant tasks you've performed that relate to the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Recruitment Index
✨Showcase Your Administration Skills
Be prepared to discuss your previous administrative experience in detail. Highlight specific tasks you've handled, such as managing emails or processing applications, and how these experiences have equipped you for the Senior Administrator role.
✨Demonstrate Customer Service Excellence
Since the role requires high levels of customer service, think of examples where you've gone above and beyond for a client. Share stories that illustrate your communication skills and ability to resolve issues effectively.
✨Familiarise Yourself with Microsoft Office
As good knowledge of Microsoft Office is essential, brush up on your skills before the interview. Be ready to discuss how you've used these tools in your previous roles to improve efficiency and accuracy in your work.
✨Exude Positivity and Reliability
Employers value a positive attitude and reliability. During the interview, convey your enthusiasm for the role and the company. Share instances where your punctuality and dependability made a difference in your previous jobs.
