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- Tasks: Be the go-to person for customers and drivers, ensuring smooth logistics.
- Company: Join a well-established logistics company in Biggleswade.
- Benefits: Earn £12.50 per hour with potential for permanent position and full training.
- Why this job: Kickstart your career in logistics with a supportive team and growth opportunities.
- Qualifications: Confident communicator with customer service experience; logistics knowledge is a plus.
- Other info: Fast-paced environment with a chance to learn and develop your skills.
The predicted salary is between 11 - 14 £ per hour.
Location: Biggleswade
Hours: Monday to Friday, 9:00am–6:00pm
Pay: £12.50 per hour £27,625 PA Equivalent
Contract: Temporary to Permanent
We’re currently recruiting for a confident and ambitious Customer Service Executive to join a growing team within a well-established logistics company based in Biggleswade. This is a fantastic opportunity for someone looking to build a long-term career within logistics and transport. Full training will be provided in transport planning and coordination.
Key Responsibilities:
- Acting as a key point of contact between customers and drivers
- Providing excellent customer service via phone and email
- Assisting with route planning and scheduling (training provided)
- Updating systems and maintaining accurate delivery records
- Working closely with the wider operations team to ensure smooth daily logistics
About You:
- Confident communicator with a professional telephone manner
- Able to stay calm and organised in a fast-paced environment
- Eager to learn and grow within a dynamic transport team
- Previous customer service experience is essential (logistics experience beneficial but not required)
What’s in it for you:
- Competitive hourly rate of £12.50
- Opportunity to go permanent with a reputable logistics company
- Supportive team environment with full training provided
We look forward to receiving your application for this exciting opportunity.
Customer Service Executive employer: Recruitment Index
Contact Detail:
Recruitment Index Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the company. Think about what you want to know regarding the team dynamics or training opportunities.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land that Customer Service Executive role, so don’t hesitate to submit your application directly with us.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background fits the job description. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Service Executive role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re in the running for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Recruitment Index
✨Know the Company
Before your interview, take some time to research the logistics company you're applying to. Understand their values, services, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer queries in the past, as this will demonstrate your experience and professionalism.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with an upset customer or coordinating with drivers. Think through potential scenarios and how you would respond. This will help you stay calm and organised during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows that you’re eager to learn and grow within the company, which is exactly what they’re looking for.
