Customer Service Executive in Biggleswade

Job Description: Customer Service Executive – Temp to Perm Location: Biggleswade Hours: Monday to Friday, 9:00am–6:00pm Pay: £12.50 per hour *£27,625 PA Equivalent* Contract: Temporary to Permanent We’re currently recruiting, on behalf of our client (a well-established logistics company based in Biggleswade), for a confident and ambitious Customer Service Executive to join their growing team. This is a fantastic opportunity for someone looking to build a long-term career within logistics and transport. Full training will be provided in transport planning and coordination. Key Responsibilities * Acting as a key point of contact between customers and drivers * Providing excellent customer service via phone and email * Assisting with route planning and scheduling (training provided) * Updating systems and maintaining accurate delivery records * Working closely with the wider operations team to ensure smooth daily logistics About You * Confident communicator with a professional telephone manner * Able to stay calm and organised in a fast-paced environment * Eager to learn and grow within a dynamic transport team * Previous customer service experience is essential (logistics experience beneficial but not required) What’s in it for you * Competitive hourly rate of £12.50 * Opportunity to go permanent with a reputable logistics company * Supportive team environment with full training provided We look forward to receiving your application for this exciting opportunity. Thank you for your interest in working with Recruitment Index. Since 2020 Recruitment Index have been working with fantastic talent across the Hertfordshire, Bedfordshire and London area. Due to the high volume of applications, it is not always possible to get back to each applicant with individual feedback. However, your application will be reviewed within the next 3-5 working days. Unfortunately, if you do not hear from us you will have been unsuccessful on this occasion however, we will keep you informed of any changes. This advertisement has been posted by Recruitment Index who are acting as an employment agency on behalf of our client