Parts Administrator

Parts Administrator

Herne Bay Full-Time 24000 - 36000 £ / year (est.) No home office possible
R

At a Glance

  • Tasks: Join our team as a Parts Administrator, processing orders and supporting our parts operation.
  • Company: A family-owned business with over 120 years of experience in providing exceptional customer service.
  • Benefits: Enjoy 32 days holiday, a bonus scheme, and discounts on servicing and parts.
  • Why this job: Be part of a trusted family dealership that values tradition and customer satisfaction.
  • Qualifications: No prior experience needed; just bring your organisational skills and a keen eye for detail.
  • Other info: Full training provided; own transport required due to rural location.

The predicted salary is between 24000 - 36000 £ per year.

Parts Administrator – Herne Bay They are currently recruiting for a Parts Administrator to join our growing parts operation, distributing Citroen, Peugeot, Fiat and Vauxhall parts for the Group. The role requires the accurate processing of information, often against tight deadlines, and you will be providing a vital support for our parts team. The ideal candidate will be efficient, well-organised and have a keen eye for detail. A proficient ability in the use of spreadsheets is required. The role will involve the following and training will be provided in these areas: * To process customer orders * To provide back order reporting information to customers * To process parts returns and raise credit notes * To process warranty returns and surcharges You must have excellent written and verbal communication skills and be reliable, self-motivated and confident using computer applications. Previous experience within the motor trade, with use of key systems such as DRIVE (previously Kerridge / Autoline) and PSA Service Box would be an advantage, although not a necessity as full training will be given. This is a full-time position, the hours of work are 8.30am until 5.30pm, Monday – Friday. National Living Wage rate of pay. Own transport is required due to rural location. About The Company: In 2022, They celebrated its 120th anniversary, as a family-owned & operated business. They are one of the few family businesses that have been trading in Canterbury since the turn of the last century, providing a unique, personal and first-class customer service across Kent. They have evolved from selling cycle fittings in 1902 to acquiring & developing multiple leading vehicle franchises in the Canterbury & Ashford areas. They pride ourselves on customer service, and with over 100 years of experience, we know the level of service you expect to receive from a trusted family dealership. We are passionate about making the car buying process an enjoyable experience, with our team of professional staff, that you can trust and rely on to guide you through seamlessly. The Company combines traditional values of the past, with the cars of today. Company Benefits: * 32 days annual holiday (includes 8 bank holiday days) – pro-rata for part time staff. * Bonus scheme * Welcome pack & company induction * Uniform provided * Discounted servicing & parts across the Group * Company Pension * Cycle to work scheme * Annual staff social events * Summer Ball (held every 2 years) The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need

Parts Administrator employer: Recruitment Helpline

As a family-owned business with over 120 years of experience, we pride ourselves on fostering a supportive and inclusive work culture that values each team member's contributions. Our Parts Administrator role in Herne Bay offers competitive benefits, including 32 days of annual holiday, a bonus scheme, and opportunities for professional growth, all while working in a friendly environment that prioritises customer service and employee well-being.
R

Contact Detail:

Recruitment Helpline Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Administrator

✨Tip Number 1

Familiarise yourself with the key systems mentioned in the job description, such as DRIVE and PSA Service Box. Even if you haven't used them before, having a basic understanding will show your initiative and eagerness to learn.

✨Tip Number 2

Highlight your organisational skills during any conversations or interviews. Since the role requires processing information against tight deadlines, demonstrating your ability to manage time effectively will be crucial.

✨Tip Number 3

Prepare to discuss your experience with spreadsheets, as proficiency is required for this role. Think of specific examples where you've used spreadsheets to improve efficiency or accuracy in previous jobs.

✨Tip Number 4

Since the company values customer service highly, be ready to share examples of how you've provided excellent service in past roles. This will align well with their commitment to a first-class customer experience.

We think you need these skills to ace Parts Administrator

Attention to Detail
Organisational Skills
Proficiency in Spreadsheets
Written Communication Skills
Verbal Communication Skills
Reliability
Self-Motivation
Computer Application Proficiency
Customer Service Skills
Time Management
Problem-Solving Skills
Experience with DRIVE or similar systems
Ability to Work Under Pressure
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved processing orders or working with spreadsheets. Mention any familiarity with the motor trade or specific systems like DRIVE or PSA Service Box, even if it's minimal.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Parts Administrator role and the company’s history. Highlight your organisational skills and attention to detail, and provide examples of how you've successfully managed tasks under tight deadlines.

Showcase Communication Skills: Since excellent written and verbal communication skills are essential, ensure your application is free from errors and clearly conveys your points. You might also want to mention any previous experiences where you effectively communicated with customers or team members.

Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week or so. This shows your interest in the position and keeps you on their radar.

How to prepare for a job interview at Recruitment Helpline

✨Show Your Organisational Skills

As a Parts Administrator, being well-organised is crucial. During the interview, highlight your ability to manage multiple tasks efficiently and provide examples of how you've successfully handled tight deadlines in the past.

✨Demonstrate Attention to Detail

This role requires a keen eye for detail. Be prepared to discuss specific instances where your attention to detail has made a difference, whether in processing orders or managing inventory.

✨Familiarise Yourself with Relevant Software

While previous experience with systems like DRIVE or PSA Service Box is a plus, it's not mandatory. However, showing that you are comfortable with spreadsheets and other computer applications will impress the interviewers.

✨Communicate Effectively

Excellent written and verbal communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to interact with customers and team members effectively.

Parts Administrator
Recruitment Helpline
R
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>