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- Tasks: Manage calls and emails for installations, handle payments, and assist with office duties.
- Company: Join a family-owned business with over 30 years of experience in fabricating windows and doors.
- Benefits: Enjoy a competitive salary, full-time hours, and training opportunities in a supportive environment.
- Why this job: Be part of a growing team dedicated to quality products and customer satisfaction.
- Qualifications: Strong organisation skills, customer service experience, and knowledge of Microsoft Office are essential.
- Other info: Immediate consideration for candidates who thrive in a busy office atmosphere.
The predicted salary is between 28800 - 43200 £ per year.
An excellent opportunity for an Installations Administrator to join a well-established company.
Job Type: Full-Time, Permanent.
Salary: Competitive Salary, Depending on Experience.
Location: Warrington WA1.
Schedule: Monday to Friday, 08:00 – 16:30.
About The Company:
They are one of the region's largest fabricators of windows, doors and conservatories, using both PVCu and Aluminium profile systems. This family-owned local business established over 30 years ago, operating throughout the North West, Yorkshire, Midlands and North Wales. They are a growing team of over 110 skilled professionals working across three state-of-the-art factories. The company is committed to providing customers with high-quality products built to last.
About The Role:
This role requires excellent organisation, computer and time management skills, and some experience within the customer service industry communicating via face-to-face, email and telephone would be beneficial. The main focus of the role will be to answer all incoming telephone calls relating to the installations department and to direct them quickly and efficiently to the appropriate member of staff or department. Manning the installation email inbox, coupled with overflow switchboard duties.
Administration functions will form part of the role such as:
- Taking customer payments
- Booking installation dates
- Scanning documents
- Raising sales invoices
- Ad hoc office duties as required
Training on systems and knowledge of the products can be provided for the correct candidate. Ideally, experience of working in a busy call centre would be beneficial and a sound working knowledge of Microsoft Office applications, including Word, Excel, and Outlook is required.
If you are the sort of person who is not afraid of hard work, will provide a positive impact to the position, and has the skill set for a busy office atmosphere, then we would like to hear from you. If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Installations Administrator employer: Recruitment Helpline
Contact Detail:
Recruitment Helpline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installations Administrator
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding their range of windows, doors, and conservatories will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves handling calls and emails, demonstrating your ability to communicate effectively and manage customer queries will set you apart from other candidates.
✨Tip Number 3
Practice using Microsoft Office applications, especially Excel and Outlook. Being proficient in these tools is crucial for the administrative tasks you'll be handling, so consider doing some online tutorials to boost your confidence.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Installations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Emphasise your organisational skills and any experience with Microsoft Office applications, as these are crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to handle incoming calls, manage emails, and perform administrative tasks efficiently. Show enthusiasm for the company and the role.
Highlight Relevant Experience: If you have experience in a busy call centre or similar environments, make sure to detail this in your application. Provide examples of how you've successfully managed customer interactions and administrative duties.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Installations Administrator role.
How to prepare for a job interview at Recruitment Helpline
✨Showcase Your Organisation Skills
As an Installations Administrator, organisation is key. Be prepared to discuss how you manage your time and tasks effectively. Share specific examples from your past experiences where your organisational skills made a difference.
✨Demonstrate Customer Service Experience
Since the role involves customer interaction, highlight any previous experience in customer service. Prepare to share anecdotes that illustrate your ability to handle inquiries and resolve issues efficiently, whether face-to-face or over the phone.
✨Familiarise Yourself with Microsoft Office
A sound knowledge of Microsoft Office applications is essential for this role. Brush up on your skills in Word, Excel, and Outlook before the interview. You might be asked about how you've used these tools in previous roles, so be ready to provide examples.
✨Prepare Questions About the Company
Research the company and its products beforehand. Prepare thoughtful questions that show your interest in their operations and values. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
