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- Tasks: Maintain and repair advanced cleaning machines at customer sites, ensuring top performance.
- Company: Join a leading provider of innovative cleaning solutions with a focus on customer service.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Why this job: Work with cutting-edge technology and make a real difference in customer satisfaction.
- Qualifications: 3+ years in field service engineering with strong mechanical and troubleshooting skills.
- Other info: Opportunities for growth, free parking, and a health & wellbeing programme.
The predicted salary is between 32000 - 48000 £ per year.
An excellent opportunity for an experienced Field Service Engineer to join a well-established company!
Job Type: Full-Time, Permanent.
Salary: £40,000 Per Annum.
Location: Watford WD24 (Field Based).
About The Company:
They are a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. They pride themselves on their commitment to excellent customer service and their ability to deliver reliable and effective cleaning solutions to their clients.
About The Role:
As a Field Service Engineer with the company, you will be responsible for the maintenance, troubleshooting, and repair of their advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure clients receive exceptional service and support.
Duties & Responsibilities:
- Maintenance & Repair: Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites to ensure optimal performance and customer satisfaction.
- Preventive Maintenance: Perform preventive maintenance checks and services to minimize downtime and prolong equipment lifespan.
- Technical Support: Provide remote and on-site technical support to customers, addressing inquiries and resolving issues promptly and professionally.
- Customer Training: Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximize the value of their investment.
- Collaboration: Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability.
- Industry Knowledge: Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise.
- Safety Compliance: Adhere to all company policies and safety guidelines, promoting a safe and professional work environment.
Candidate Requirements:
- Experience: 3+ years of experience in field service engineering, preferably in the cleaning equipment industry but not essential.
- Technical Skills: Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment.
- Communication: Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships.
- Travel: Valid driver's license with the willingness to travel to customer sites as needed.
- Teamwork: Ability to work independently and as part of a team, managing multiple tasks and priorities effectively.
- Full UK Driving Licence.
Company Benefits:
- Competitive Salary: They offer a competitive salary to attract top talent.
- Training & Development: Ongoing training and development opportunities, including access to industry certifications and seminars.
- Supportive Environment: A supportive and collaborative work environment, with opportunities for growth and advancement.
- Innovative Technology: The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company.
- Company pension.
- Free parking.
- Health & wellbeing programme.
- Paid volunteer time.
- Referral programme.
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Field Service Engineer employer: Recruitment Helpline
Contact Detail:
Recruitment Helpline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical know-how. Bring examples of past projects or challenges you've tackled, especially those related to cleaning equipment, to impress your future employer.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one offering this Field Service Engineer role. Express your interest and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're genuinely interested in joining our team. So, don’t hesitate – hit that apply button and let’s get you started on your new career!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field service engineering, especially if you've worked with cleaning equipment. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your customer-focused attitude!
Show Off Your Technical Skills: In your application, be sure to showcase your mechanical and electrical troubleshooting skills. We love candidates who can demonstrate their technical expertise and problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Recruitment Helpline
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to cleaning equipment. Be prepared to discuss specific machines and troubleshooting techniques, as this will show your expertise and confidence in the field.
✨Customer Service Focus
Since the role emphasises customer satisfaction, think of examples where you've gone above and beyond for a client. Highlight your communication skills and how you’ve built strong relationships in previous roles.
✨Show Your Problem-Solving Skills
Prepare to discuss past challenges you've faced in field service engineering. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to resolve issues effectively.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company’s technology or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
