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- Tasks: Join our Customer Service Team to handle inquiries via phone and email.
- Company: Be part of a growing company with over 40 years of experience.
- Benefits: Enjoy a dynamic office environment and the chance to develop your skills.
- Why this job: Great opportunity to enhance your communication skills and work in a supportive team.
- Qualifications: Excellent communication skills and knowledge of MS Office are essential.
- Other info: Ideal for high school and college students looking for hands-on experience.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Administrator – Tewkesbury Job description Opportunity to join a growing company thats over 40 years old. Role will be to work as part of our Customer Service Team in a busy office environment handling customer enquiry via telephone and email, and liaising with our Field Service engineers. Essential to the role – Excellent communication skills and MS Office knowledge. Applicants should ideally have previous Customer Service backgrounds. Successful applicant will also receive training on our bespoke Administration package. Hours 09:00-17:30 – Monday to Friday Annual Salary £22,308 Automatic enrolment into Pension Scheme Send your CV in application for this position. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need. AMRT1_UKTJ …
Customer Service Administrator employer: Recruitment Helpline
Contact Detail:
Recruitment Helpline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with common customer service scenarios and how to handle them effectively. This will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Brush up on your MS Office skills, especially Excel and Outlook, as these are essential for the role. Consider taking a quick online course or tutorial to refresh your knowledge.
✨Tip Number 3
Prepare examples of how you've successfully communicated with customers in the past. Being able to share specific experiences will showcase your excellent communication skills.
✨Tip Number 4
Research our company and its history. Understanding our values and mission will allow you to align your answers with what we’re looking for in a candidate.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Administrator position. Understand the key responsibilities and required skills, such as excellent communication and MS Office knowledge.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any specific skills that match the job requirements. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle inquiries effectively. Mention your communication skills and any experience working in a busy office environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Recruitment Helpline
✨Showcase Your Communication Skills
Since excellent communication skills are essential for this role, be prepared to demonstrate your ability to communicate clearly and effectively. Practice answering common customer service scenarios to show how you would handle inquiries.
✨Familiarize Yourself with MS Office
Make sure you have a good grasp of MS Office applications, as they are crucial for the job. Be ready to discuss your experience with these tools and how you've used them in previous roles.
✨Understand the Company’s Values
Research the company’s history and values, especially since it has been around for over 40 years. Showing that you understand and align with their mission can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the team dynamics, company culture, or specific challenges faced by the Customer Service Team. This shows your genuine interest in the role and the company.
