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- Tasks: Maintain and repair advanced cleaning machines while providing top-notch customer support.
- Company: Join a leading provider of innovative cleaning solutions with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Why this job: Work with cutting-edge technology and make a real difference in customer service.
- Qualifications: 3 years of field service experience and strong technical skills required.
- Other info: Opportunities for growth, travel, and a collaborative team atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
An excellent opportunity for an experienced Field Service Engineer to join a well-established company!
Job Type: Full-Time, Permanent
Salary: £40,000 Per Annum
Location: Watford WD24 (Field Based)
About The Company: They are a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. They pride themselves on their commitment to excellent customer service and their ability to deliver reliable and effective cleaning solutions to their clients.
About The Role: As a Field Service Engineer with the company, you will be responsible for the maintenance, troubleshooting, and repair of their advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure clients receive exceptional service and support.
Duties & Responsibilities:
- Maintenance & Repair: Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites to ensure optimal performance and customer satisfaction
- Preventive Maintenance: Perform preventive maintenance checks and services to minimize downtime and prolong equipment lifespan
- Technical Support: Provide remote and on-site technical support to customers, addressing inquiries and resolving issues promptly and professionally
- Customer Training: Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximize the value of their investment
- Collaboration: Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability
- Industry Knowledge: Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise
- Safety Compliance: Adhere to all company policies and safety guidelines, promoting a safe and professional work environment
Candidate Requirements:
- Experience: 3 years of experience in field service engineering, preferably in the cleaning equipment industry but not essential
- Technical Skills: Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment
- Communication: Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships
- Travel: Valid driver's license with the willingness to travel to customer sites as needed
- Teamwork: Ability to work independently and as part of a team, managing multiple tasks and priorities effectively
Company Benefits:
- Competitive Salary: They offer a competitive salary to attract top talent
- Training & Development: Ongoing training and development opportunities, including access to industry certifications and seminars
- Supportive Environment: A supportive and collaborative work environment, with opportunities for growth and advancement
- Innovative Technology: The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company
- Company pension
- Free parking
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Field Service Engineer in Watford employer: Recruitment Helpline Ltd
Contact Detail:
Recruitment Helpline Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Watford
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service engineering world. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your technical know-how. Bring examples of past projects or challenges you've tackled, especially those related to cleaning equipment, to impress your future employer.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one offering the Field Service Engineer role. Express your interest and ask if they have any upcoming opportunities.
✨Tip Number 4
Keep learning! Stay updated on the latest trends and technologies in the cleaning equipment industry. This will not only boost your confidence but also make you a more attractive candidate when applying through our website or elsewhere.
We think you need these skills to ace Field Service Engineer in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background in maintenance and troubleshooting aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the cleaning equipment industry and how your customer-focused attitude can benefit our team. Let us know why you’re the perfect fit!
Showcase Your Technical Skills: Don’t forget to emphasise your technical skills in your application. We’re looking for someone with strong mechanical and electrical abilities, so make sure to mention any relevant experience or certifications you have!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Recruitment Helpline Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to cleaning equipment. Be prepared to discuss specific machines and troubleshooting techniques you've used in the past. This will show that you’re not just a candidate, but someone who understands the ins and outs of the role.
✨Show Off Your Customer Skills
Since this role is customer-focused, think of examples where you've provided excellent service or resolved issues for clients. Prepare to share stories that highlight your communication skills and ability to build strong relationships with customers.
✨Be Ready to Problem-Solve
Expect some scenario-based questions where you’ll need to demonstrate your problem-solving abilities. Think about common issues in field service engineering and how you would approach them. This will help you stand out as a proactive candidate.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s products, training opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
