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- Tasks: Maintain and repair advanced cleaning machines while providing top-notch customer support.
- Company: Join a leading provider of innovative cleaning solutions with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Why this job: Work with cutting-edge technology and make a real difference in customer service.
- Qualifications: 3+ years in field service engineering with strong mechanical and troubleshooting skills.
- Other info: Opportunities for growth, industry certifications, and a collaborative team atmosphere.
The predicted salary is between 32000 - 48000 £ per year.
An excellent opportunity for an experienced Field Service Engineer to join a well-established company!
Job Type: Full-Time, Permanent.
Salary: £40,000 Per Annum.
Location: Watford WD24 (Field Based).
About The Company:
They are a leading provider of high-quality, innovative cleaning machines and equipment for commercial and industrial applications. They pride themselves on their commitment to excellent customer service and their ability to deliver reliable and effective cleaning solutions to their clients.
About The Role:
As a Field Service Engineer with the company, you will be responsible for the maintenance, troubleshooting, and repair of their advanced cleaning machines at customer sites. This role requires a strong technical background, excellent problem-solving skills, and a customer-focused attitude to ensure clients receive exceptional service and support.
Duties & Responsibilities:
- Maintenance & Repair: Maintain, troubleshoot, and repair cleaning machines and equipment at customer sites to ensure optimal performance and customer satisfaction.
- Preventive Maintenance: Perform preventive maintenance checks and services to minimize downtime and prolong equipment lifespan.
- Technical Support: Provide remote and on-site technical support to customers, addressing inquiries and resolving issues promptly and professionally.
- Customer Training: Train customers on the proper usage and maintenance procedures for our cleaning machines, empowering them to maximize the value of their investment.
- Collaboration: Collaborate with the Sales and Engineering teams to identify potential improvements in product range and serviceability.
- Industry Knowledge: Stay current with industry trends, product updates, and emerging technologies to maintain a high level of technical expertise.
- Safety Compliance: Adhere to all company policies and safety guidelines, promoting a safe and professional work environment.
Candidate Requirements:
- Experience: 3+ years of experience in field service engineering, preferably in the cleaning equipment industry but not essential.
- Technical Skills: Strong mechanical, electrical, and troubleshooting skills, with the ability to diagnose and repair equipment.
- Communication: Excellent interpersonal and communication skills, with a customer-focused attitude and the ability to establish and maintain strong relationships.
- Travel: Valid driver's license with the willingness to travel to customer sites as needed.
- Teamwork: Ability to work independently and as part of a team, managing multiple tasks and priorities effectively.
Company Benefits:
- Competitive Salary: They offer a competitive salary to attract top talent.
- Training & Development: Ongoing training and development opportunities, including access to industry certifications and seminars.
- Supportive Environment: A supportive and collaborative work environment, with opportunities for growth and advancement.
- Innovative Technology: The chance to work with cutting-edge cleaning technology and contribute to the success of a growing company.
- Company pension
- Free parking
- Health & wellbeing programme
- Paid volunteer time
- Referral programme
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Field Service Engineer in Stevenage employer: Recruitment Helpline Ltd
Contact Detail:
Recruitment Helpline Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning equipment industry or related fields. Attend local meetups or industry events to make new contacts and get your name out there.
✨Tip Number 2
Show off your skills! If you have any relevant projects or experiences, create a portfolio or a LinkedIn showcase. This will help potential employers see what you can bring to the table as a Field Service Engineer.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and customer service scenarios. Practice your responses with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Field Service Engineer in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the cleaning equipment industry and how you can contribute to our commitment to excellent customer service. Keep it engaging and personal!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and provide effective solutions, especially in a field service environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at StudySmarter!
How to prepare for a job interview at Recruitment Helpline Ltd
✨Know Your Stuff
Make sure you brush up on your technical skills related to cleaning equipment. Be ready to discuss specific machines you've worked with and any troubleshooting experiences. This will show that you have the hands-on experience they’re looking for.
✨Customer Service Focus
Since this role is all about providing exceptional service, think of examples where you've gone above and beyond for a customer. Prepare to share how you’ve handled difficult situations or resolved issues effectively, as this will highlight your customer-focused attitude.
✨Show Your Problem-Solving Skills
Be prepared to tackle some hypothetical scenarios during the interview. Think through how you would approach common problems in the field, and articulate your thought process clearly. This will demonstrate your analytical skills and ability to think on your feet.
✨Ask Smart Questions
Prepare a few insightful questions about the company’s products, training opportunities, or team dynamics. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
