At a Glance
- Tasks: Oversee a team of engineers, ensuring efficient operations and excellent customer service.
- Company: Established commercial kitchen equipment company with a focus on growth and innovation.
- Benefits: Competitive salary, full-time permanent position, and supportive work environment.
- Other info: Join a company that values equality and offers opportunities for career advancement.
- Why this job: Lead a dynamic team and make a real impact in the hospitality and catering industries.
- Qualifications: Experience in management, strong organisational skills, and excellent communication abilities.
The predicted salary is between 37500 - 50000 £ per year.
- Service Manager
- Location: London N12 0QHSalary: £37,500 - £50,000 per annum depending on experience
- Job
Type: Full-time | Permanent About Us A well-established commercial kitchen equipment company providing planned maintenance, breakdown repairs, Sales & installation services to a wide range of customers across the hospitality, catering and food service industries.
Due to continued growth, they are looking for an experienced and highly organised Service Manager to oversee the day-to-day operations of our engineering team.
The Role As Service Manager, you will be responsible for ensuring our team of field engineers operates efficiently while delivering excellent customer service.
You will coordinate engineer schedules, manage workloads, review completed jobs, prepare quotations, order parts and support the smooth running of our service department.
This is an office-based role that requires excellent organisational skills, strong communication and the ability to prioritise multiple tasks in a fast-paced environment.
Key Responsibilities Manage the daily scheduling and allocation of work for a team of field service engineers.
Review engineers' paperwork, service reports and job completion records for accuracy.
Prepare quotations for repairs, replacement parts and additional works.
The employer fully supports Equality in Employment.
Head of Training Services employer: Recruitment Helpline Ltd
Duo is an exceptional employer, offering a dynamic work environment at the vibrant Bristol Docks, where you can contribute to prestigious projects like HS2. With a strong focus on employee development, competitive salaries, and a supportive culture that encourages career progression, Duo provides a meaningful opportunity for those looking to grow in their roles while being part of a dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Training Services
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Recruitment Helpline Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Recruitment Helpline Ltd
Don't be shy about reaching out to Recruitment Helpline Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head of Training Services
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Recruitment Helpline Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Recruitment Helpline Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
