At a Glance
- Tasks: Welcome clients, manage communications, and support daily office operations.
- Company: Established firm of Chartered Certified Accountants in North Wales.
- Benefits: Competitive salary, pension scheme, 23 days annual leave, and team-building activities.
- Other info: Flexible working hours and comprehensive training provided.
- Why this job: Join a supportive team and gain valuable experience in a professional environment.
- Qualifications: Confident communication skills and proficiency in Microsoft Office preferred.
The predicted salary is between 20250 - 24750 £ per year.
An excellent opportunity for an Accountancy Administrator / Receptionist experienced to join a well-established company.
Job Type: Full time
Salary: Salary will be discussed at the interview
Location: Bangor
The Company is a long-established firm of Chartered Certified Accountants based in North Wales. They pride themselves on delivering excellent service to their client base. They are looking for a confident, polite, and organised individual to join the team at the Bangor office to provide vital front-of-house and administrative support.
The role involves being the first point of contact for the firm, welcoming clients, managing communications, and keeping day-to-day office operations running smoothly.
Key responsibilities:
- Front of house: Welcoming clients warmly and managing the reception area
- Communication: Answering incoming phone calls, taking accurate messages, and directing queries to the appropriate department
- Client Liaison: Contacting clients directly, sending reminders, and managing correspondence
- Workflow Support: Booking in client work, and checking information is complete
- Practice Admin: Handling client registrations, internal admin tasks, physical and digital filing, and general office duties
What we are looking for:
- Interpersonal skills: A confident, polite, and professional telephone manner and face-to-face approach
- IT Literacy: Proficiency in Microsoft Office (Word and Excel) is preferred. You should be confident adapting to new software (full training provided)
- Language skills: Welsh language skills are highly advantageous as a majority of our client base is Welsh-speaking
- Attributes: Strong organisational skills, attention to detail, and proactive attitude towards supporting a busy practice
What we offer:
- Full time position preferred. We are open to discussing reduced hours and working patterns at the interview.
- Comprehensive training on all internal systems and software
- A supportive, long-established team environment
Benefits:
- Provision of car park permit
- Pension scheme
- 23 days annual leave plus bank holidays (full time equivalent). This will increase incrementally dependent on length of service up to 28 days.
- Annual activity team building day
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
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