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- Tasks: Lead daily operations and ensure high standards across multiple restaurant venues.
- Company: Join an award-winning London restaurant group known for dynamic and respected venues.
- Benefits: Enjoy a competitive salary, professional growth opportunities, and a vibrant work culture.
- Why this job: Be part of a high-impact team that values operational excellence and collaboration.
- Qualifications: Experience in managing hospitality sites and exceptional communication skills required.
- Other info: Female candidates are encouraged to apply to enhance team dynamics.
The predicted salary is between 64000 - 88000 £ per year.
A high-performing hospitality group, known for some of the capital’s most dynamic and respected venues, is seeking an experienced Operations Manager to support its senior leadership team. This is a critical role for someone who thrives on structure, accountability, and operational follow-through; a manager’s manager who can turn strategic ideas into on-the-ground results.
The Role: Working closely with the Ops Director and Founder, you’ll be the central hub that translates high-level vision into day-to-day execution. The leadership team excels in top-level thinking but needs a grounded, focused, and detail-driven operator to ensure nothing slips through the cracks. From stock control and appraisals to maintenance, compliance, and P&L feedback, your job is to ensure consistent action and high standards across all venues. This is not a director role. It’s designed for someone who takes pride in being the engine room of operations calm, methodical, and communicative, with the respect of general managers and head chefs alike.
Key Responsibilities:
- Implement and maintain operational structure across multiple sites
- Ensure follow-through on stocktakes, appraisals, end-of-day reports, and compliance
- Feedback on P&L performance and drive accountability for site standards
- Act as the critical link between strategic leadership and on-the-ground execution
- Build credibility and consistency across the wider team
- Be physically present across sites and maintain strong, respectful relationships
- Monitor and follow up on customer feedback, maintenance, and internal systems
About You:
- Proven experience managing multiple high-quality hospitality sites
- Exceptional communicator and natural organiser
- Structured, detailed, and operationally focused
- Respected by general managers and chefs for your clarity and consistency
- Able to operate with confidence as a number two focused on execution over ego
- Female candidates encouraged to apply in line with team dynamic requirements
- Calm under pressure, solution-focused, and highly professional
Reporting Line:
You will report directly to the Operations Director, acting as their right hand in driving the business forward. This is a rare opportunity to join a high-impact leadership team and bring true operational discipline to some of London’s most exciting restaurants. If you’re a world-class manager ready to deliver at the highest level, we’d love to hear from you.
Operations Manager (, , United Kingdom) employer: RECRUITMENT EVANGELISTS
Contact Detail:
RECRUITMENT EVANGELISTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by high-quality hospitality venues. Research common issues in stock control, compliance, and customer feedback management to demonstrate your understanding during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in operations management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented operational structures in previous roles. Highlight your ability to translate strategic ideas into actionable plans, as this is crucial for the position.
✨Tip Number 4
Showcase your communication skills by engaging with the restaurant group on social media or through their website. Comment on their initiatives or share relevant articles to demonstrate your interest and knowledge about their operations.
We think you need these skills to ace Operations Manager (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing multiple hospitality sites. Use specific examples that demonstrate your operational focus and ability to implement structure.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and detail how your skills align with the role's requirements. Mention your experience in stock control, compliance, and P&L feedback.
Showcase Your Communication Skills: Since exceptional communication is key for this role, ensure your application reflects your ability to build relationships. Use clear and concise language to convey your thoughts.
Highlight Leadership Experience: Emphasise your experience as a 'manager’s manager' who can turn strategic ideas into actionable results. Provide examples of how you've successfully led teams and maintained high standards across venues.
How to prepare for a job interview at RECRUITMENT EVANGELISTS
✨Showcase Your Organisational Skills
As an Operations Manager, your ability to organise and maintain structure is crucial. Prepare examples of how you've successfully managed multiple sites or projects in the past, highlighting your attention to detail and systematic approach.
✨Communicate Clearly and Confidently
Exceptional communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would bridge the gap between strategic leadership and day-to-day operations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. This will showcase your calmness under pressure and solution-focused mindset, which are essential traits for the position.
✨Build Rapport with Interviewers
Since you'll be working closely with various teams, it's important to establish a connection during the interview. Be personable and respectful, showing that you can build strong relationships with general managers and chefs alike.
