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- Tasks: Lead daily operations across multiple premium restaurant venues in London.
- Company: Join an award-winning hospitality group known for dynamic and respected venues.
- Benefits: Enjoy a competitive salary, professional growth, and a vibrant work culture.
- Why this job: Be part of a high-impact team that values operational excellence and collaboration.
- Qualifications: Experience in managing high-quality hospitality sites and exceptional communication skills required.
- Other info: Female candidates are encouraged to apply to enhance team dynamics.
The predicted salary is between 64000 - 88000 £ per year.
A high-performing hospitality group, known for some of the capital’s most dynamic and respected venues, is seeking an experienced Operations Manager to support its senior leadership team. This is a critical role for someone who thrives on structure, accountability, and operational follow-through; a manager’s manager who can turn strategic ideas into on-the-ground results.
The Role:
- Working closely with the Ops Director and Founder, you’ll be the central hub that translates high-level vision into day-to-day execution.
- The leadership team excels in top-level thinking but needs a grounded, focused, and detail-driven operator to ensure nothing slips through the cracks.
- From stock control and appraisals to maintenance, compliance, and P&L feedback, your job is to ensure consistent action and high standards across all venues.
This is not a director role. It’s designed for someone who takes pride in being the engine room of operations calm, methodical, and communicative, with the respect of general managers and head chefs alike.
Key Responsibilities:
- Implement and maintain operational structure across multiple sites.
- Ensure follow-through on stocktakes, appraisals, end-of-day reports, and compliance.
- Feedback on P&L performance and drive accountability for site standards.
- Act as the critical link between strategic leadership and on-the-ground execution.
- Build credibility and consistency across the wider team.
- Be physically present across sites and maintain strong, respectful relationships.
- Monitor and follow up on customer feedback, maintenance, and internal systems.
About You:
- Proven experience managing multiple high-quality hospitality sites.
- Exceptional communicator and natural organiser.
- Structured, detailed, and operationally focused.
- Respected by general managers and chefs for your clarity and consistency.
- Able to operate with confidence as a number two focused on execution over ego.
- Female candidates encouraged to apply in line with team dynamic requirements.
- Calm under pressure, solution-focused, and highly professional.
Reporting Line:
You will report directly to the Operations Director, acting as their right hand in driving the business forward.
This is a rare opportunity to join a high-impact leadership team and bring true operational discipline to some of London’s most exciting restaurants. If you’re a world-class manager ready to deliver at the highest level, we’d love to hear from you.
Operations Manager (, , United Kingdom) employer: RECRUITMENT EVANGELISTS
Contact Detail:
RECRUITMENT EVANGELISTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by hospitality groups in London. Research current trends and issues in the industry, as this knowledge will help you demonstrate your understanding of the role during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in operations management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into what makes a successful Operations Manager.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully implemented operational structures or improved processes. Being able to articulate these experiences clearly will showcase your capability to handle the responsibilities of the role.
✨Tip Number 4
Demonstrate your leadership style and how you build relationships with teams. Since the role requires respect from general managers and chefs, think about how you can convey your collaborative approach and ability to motivate others during your conversations.
We think you need these skills to ace Operations Manager (, , United Kingdom)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing multiple hospitality sites. Use specific examples that demonstrate your operational focus and ability to implement structure across various venues.
Craft a Compelling Cover Letter: In your cover letter, emphasise your communication skills and detail-oriented approach. Mention how you can translate strategic ideas into actionable results, as this is crucial for the role.
Showcase Relevant Experience: When detailing your work history, focus on roles where you have successfully managed operations, stock control, and compliance. Highlight any achievements that reflect your ability to drive accountability and maintain high standards.
Prepare for Potential Questions: Anticipate questions related to your management style and how you handle pressure. Be ready to discuss specific scenarios where you've demonstrated calmness and professionalism in challenging situations.
How to prepare for a job interview at RECRUITMENT EVANGELISTS
✨Showcase Your Operational Expertise
Be prepared to discuss your previous experience managing multiple hospitality sites. Highlight specific examples where you implemented operational structures and how they improved efficiency and standards.
✨Demonstrate Strong Communication Skills
As an Operations Manager, communication is key. Practice articulating your thoughts clearly and confidently, especially when discussing how you build relationships with general managers and chefs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you've had to manage stock control or customer feedback effectively, and be ready to explain your approach.
✨Emphasise Your Detail-Driven Approach
The role requires a methodical mindset. Be ready to discuss how you ensure follow-through on tasks like appraisals and compliance checks, showcasing your attention to detail and accountability.
