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For Companies At a Glance
- Tasks: Lead daily operations and ensure high standards across multiple restaurant venues.
- Company: Join an award-winning London restaurant group known for dynamic and respected venues.
- Benefits: Enjoy a competitive salary, professional growth opportunities, and a vibrant work culture.
- Why this job: Be part of a high-impact leadership team and make a real difference in hospitality.
- Qualifications: Experience in managing high-quality hospitality sites and exceptional communication skills required.
- Other info: Female candidates are encouraged to apply to enhance team dynamics.
The predicted salary is between 68000 - 92000 £ per year.
Job Description
Operations Manager
Premium Hospitality Group | City of London
Salary: £75,000
An established, high-performing hospitality group is seeking an experienced Operations Manager to oversee and elevate multiple premium venues in City of London. This is a senior, hands-on leadership role for someone who thrives on standards, structure, and execution, not firefighting.
The Role
As Operations Manager, you will be responsible for driving operational excellence across the group, ensuring consistency, profitability, and outstanding guest experience at every touchpoint.
You will work closely with senior leadership and site-level General Managers to:
- Lead and support venue leadership teams
- Drive commercial performance and cost control
- Embed systems, standards, and best practice
- Improve operational efficiency and guest satisfaction
- Ensure compliance across health & safety, HR, and service standards
The Ideal Profile
This role will suit someone who is:
- Currently operating as an Operations Manager or Senior General Manager within hospitality
- Commercially sharp, data-led, and operationally disciplined
- Confident leading multiple sites and senior teams
- Calm under pressure, highly organised, and decisive
- Passionate about standards, people development, and long-term performance
What’s on Offer
- £75,000 base salary
- Senior leadership position within a respected group
- Autonomy, influence, and clear scope to make an impact
- Long-term growth and progression for the right individual
Apply directly or message Graham Townley for a confidential discussion.
Operations Manager employer: RECRUITMENT EVANGELISTS
Contact Detail:
RECRUITMENT EVANGELISTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by high-quality hospitality venues. Research common issues in stock control, compliance, and P&L management to demonstrate your understanding during interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in operations management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented operational structures in previous roles. Highlight your ability to translate strategic ideas into actionable plans that led to measurable improvements.
✨Tip Number 4
Showcase your communication skills by preparing thoughtful questions for the interviewers. This will not only demonstrate your interest in the role but also your understanding of the importance of clear communication in a multi-site operation.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the Operations Manager position. Make sure you understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Highlight your relevant experience in managing hospitality operations. Use specific examples that demonstrate your ability to implement structure, maintain high standards, and communicate effectively with teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your operational expertise. Address how your skills align with the company's needs and mention your understanding of their vision.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional.
How to prepare for a job interview at RECRUITMENT EVANGELISTS
✨Showcase Your Organisational Skills
As an Operations Manager, your ability to organise and manage multiple tasks is crucial. Be prepared to discuss specific examples of how you've successfully implemented operational structures in previous roles.
✨Demonstrate Strong Communication
Effective communication is key in this role. Highlight instances where you've built strong relationships with team members, general managers, and chefs, ensuring everyone is aligned and informed.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you've had to address operational challenges and be ready to explain your thought process and outcomes.
✨Understand the Company’s Vision
Research the restaurant group and understand their values and vision. Be ready to discuss how your operational strategies can align with their goals and contribute to their success.
