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- Tasks: Lead multi-site operations and drive strategic growth in a dynamic hospitality group.
- Company: Join an ambitious, values-driven hospitality group with a respected brand presence.
- Benefits: Enjoy a competitive salary and the chance to influence a growing business.
- Why this job: Shape the future of a unique brand while honouring its creative roots.
- Qualifications: Proven experience in senior operations roles with strong commercial acumen required.
- Other info: This is a hands-on leadership role with real influence at board level.
The predicted salary is between 68000 - 85000 £ per year.
An ambitious and values-driven hospitality group is looking to appoint an Operations Director to join its senior leadership team and help steer the business through its next phase of growth. This is a board-level role offering real influence across the full operational and commercial spectrum.
With multiple sites, a respected brand presence, and a commitment to excellence, this independent business is now looking for a strategic operator with a proven ability to drive scale, structure, and sustainability while staying true to its mission and ethos.
About the Role:
As Operations Director, you will work alongside the founders and wider board to lead the evolution of the business from a passionate, founder-led operation into a high-performing, systemised, and scalable brand. This is a hands-on strategic leadership role, not just about day-to-day operations but about shaping the blueprint for long-term success.
Key Responsibilities:
- Oversee and optimise multi-site operations with a view to performance, people, and process
- Contribute to and execute board-level strategic planning and organisational development
- Lead financial planning across operations, including budget setting, margin improvement, and reporting
- Implement scalable systems and infrastructure across all departments
- Establish robust operating procedures to support quality, consistency, and future growth
- Mentor senior managers and build a high-accountability leadership culture
Candidate Profile:
- Proven track record in a senior multi-site operations role at board or executive level
- Strong commercial acumen with experience managing P&Ls, cost controls, and financial strategy
- Expertise in building and implementing scalable operational systems and structures
- High-level strategic thinking paired with hands-on leadership and delivery
- Deep understanding of people, process, and performance management
- Experience in independent, founder-led or values-driven hospitality, retail, or F&B environments preferred
This is a rare opportunity to step into a central leadership role in a business that blends purpose with performance. You’ll bring clarity, control, and commercial discipline while honouring the brand’s creative and community-led roots.
If you are ready to help shape the future of a unique and growing hospitality business, please apply now or get in touch for a confidential conversation.
Operations Director employer: RECRUITMENT EVANGELISTS
Contact Detail:
RECRUITMENT EVANGELISTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in multi-site operations. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Research the company’s values and mission thoroughly. Understanding their ethos will help you align your approach and demonstrate how your leadership style can enhance their brand while driving operational excellence.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented scalable systems in previous roles. Be ready to share metrics that showcase your impact on performance and growth, as this will resonate well with the board-level expectations.
✨Tip Number 4
Consider reaching out to current or former employees of the company for informational interviews. This can provide you with insider knowledge about the company culture and operational challenges, which you can address in your discussions during the interview process.
We think you need these skills to ace Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in multi-site operations and strategic leadership. Use specific examples that demonstrate your ability to drive performance and implement scalable systems.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your values align with the company's mission. Discuss your proven track record in financial planning and operational excellence.
Highlight Relevant Experience: When detailing your work history, focus on roles where you managed P&Ls and led teams. Emphasise your experience in independent or values-driven environments, as this is particularly relevant to the role.
Showcase Strategic Thinking: Demonstrate your high-level strategic thinking by providing examples of how you've contributed to board-level planning and organisational development in previous positions. This will show your readiness for a hands-on leadership role.
How to prepare for a job interview at RECRUITMENT EVANGELISTS
✨Showcase Your Strategic Vision
As an Operations Director, it's crucial to demonstrate your ability to think strategically. Prepare examples of how you've successfully led operational changes in the past and how those experiences can translate into the role you're applying for.
✨Understand the Brand's Ethos
Familiarise yourself with the company's mission and values. Be ready to discuss how you can align operational strategies with their ethos, ensuring that growth does not compromise the brand's identity.
✨Highlight Financial Acumen
Since the role involves managing P&Ls and financial strategy, be prepared to discuss your experience with budget setting and margin improvement. Bring specific examples of how you've positively impacted financial performance in previous roles.
✨Demonstrate Leadership Skills
This position requires mentoring senior managers and fostering a high-accountability culture. Share your leadership philosophy and provide examples of how you've developed teams and driven performance in multi-site operations.
