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For Companies At a Glance
- Tasks: Lead and elevate multiple premium venues in the City of London.
- Company: Established hospitality group known for high standards and performance.
- Benefits: Competitive salary, senior leadership role, and opportunities for growth.
- Why this job: Make a real impact on guest experience and operational excellence.
- Qualifications: Experience as an Operations Manager or Senior General Manager in hospitality.
- Other info: Autonomy and influence in a respected group with long-term progression.
The predicted salary is between 60000 - 90000 £ per year.
An established, high-performing hospitality group is seeking an experienced Operations Manager to oversee and elevate multiple premium venues in City of London. This is a senior, hands-on leadership role for someone who thrives on standards, structure, and execution, not firefighting.
The Role
As Operations Manager, you will be responsible for driving operational excellence across the group, ensuring consistency, profitability, and outstanding guest experience at every touchpoint. You will work closely with senior leadership and site-level General Managers to:
- Lead and support venue leadership teams
- Drive commercial performance and cost control
- Embed systems, standards, and best practice
- Improve operational efficiency and guest satisfaction
- Ensure compliance across health & safety, HR, and service standards
The Ideal Profile
This role will suit someone who is:
- Currently operating as an Operations Manager or Senior General Manager within hospitality
- Commercially sharp, data-led, and operationally disciplined
- Confident leading multiple sites and senior teams
- Calm under pressure, highly organised, and decisive
- Passionate about standards, people development, and long-term performance
What’s on Offer
£75,000 base salary
Senior leadership position within a respected group
Autonomy, influence, and clear scope to make an impact
Long-term growth and progression for the right individual
Apply directly or message Graham Townley for a confidential discussion.
Operations Manager in City of London employer: RECRUITMENT EVANGELISTS
Contact Detail:
RECRUITMENT EVANGELISTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its venues. Understand their standards and values, and think about how your experience aligns with their goals. This will help you stand out as someone who’s genuinely interested in making an impact.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share specific examples of how you've driven operational excellence and improved guest satisfaction in your previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in hospitality, focusing on your leadership skills and operational excellence. We want to see how you've driven performance and improved guest satisfaction in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Data Skills: Since we're looking for someone commercially sharp and data-led, make sure to include examples of how you've used data to drive decisions in your past roles. We love seeing candidates who can back up their claims with solid evidence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and know how to follow instructions!
How to prepare for a job interview at RECRUITMENT EVANGELISTS
✨Know Your Venues
Before the interview, research the premium venues under the hospitality group. Understand their unique offerings and guest experiences. This will not only show your genuine interest but also allow you to discuss how you can elevate their operations.
✨Showcase Your Leadership Style
Be prepared to share specific examples of how you've led teams in previous roles. Highlight your approach to developing people and driving performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Commercial Acumen
Since the role requires a commercially sharp mindset, come equipped with data or examples that showcase your ability to drive profitability and manage costs. Discuss any strategies you've implemented that improved operational efficiency.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to make tough decisions or improve guest satisfaction. Practising these responses will help you stay calm and articulate during the interview.
