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For Companies At a Glance
- Tasks: Join our team to optimise supply chain processes and manage customer orders in a fast-paced environment.
- Company: We're a leading fresh produce supplier, delivering premium products to retailers across the UK and beyond.
- Benefits: Enjoy flexible hours, 25 days holiday, gym access, and company events in a dynamic workplace.
- Why this job: Be part of a collaborative culture that values your input and offers real impact on operations.
- Qualifications: Strong attention to detail, numerical accuracy, and proficiency in MS Office; ERP experience is a plus.
- Other info: Weekend work on a rota basis; Spanish skills are a bonus but not required.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting on behalf of a well-established Hereford-based business seeking a proactive and detail-focused Operations Coordinator to join their team on a full-time permanent basis. Reporting to the Operations Manager, this full-time, permanent role offers the opportunity for a customer focused candidate with warehousing and logistics knowledge to play a key role in contributing to the business\’ wider operational improvements.
What you can expect:
- Salary: £28,000 – £33,000 per annum, depending on experience
- Full-time, permanent position
- Monday to Friday, 8:00am – 5:00pm
- Free hot and cold lunches provided daily
- Discretionary company bonus scheme
What you will be doing:
- Manage all UK-based logistics
- Liaise with all our UK-based couriers, managing daily manifests, delivery queries, etc.
- Work with the cross-functional teams to act as facilitator and communicator of customer complaints and escalations
- Work with the compliance team to accurately record and detail customer complaints and escalations.
- Manage, record and report on wholesale/dispatch related errors and non-conformances
- Drive continuous improvement initiatives on cost and service, maintaining strict SLAs with UK-based freight-forwarders and carriers
- Collaborate with sales, customer service, production and warehousing operations to ensure smooth coordination of shipments
- Act as the key point of contact for customer complaints, escalations and queries.
What we are looking for:
- Proven experience in logistics and warehousing
- Proven experience in a customer facing role
- Strong organisational skills with attention to detail and the ability to manage complex documentation requirements
- A collaborative team-player
- Experience in a construction related industry is a bonus, but not essential
- IT/Systems knowledge is a must
Recruitment Direct Leominster Ltd is acting as an Employment Agency in relation to this vacancy. We are an Equal Opportunities Employer. In order to be considered for this role, you must be able to provide proof of your eligibility to work in the UK. If you do not hear back from us then please consider yourself unsuccessful this time.
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Operations Coordinator employer: Recruitment Direct
Contact Detail:
Recruitment Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator
✨Tip Number 1
Familiarise yourself with the fresh produce sector and supply chain processes. Understanding the nuances of this industry will help you speak confidently about how you can optimise operations during interviews.
✨Tip Number 2
Brush up on your ERP system knowledge. Since you'll be maintaining commercial information in an ERP system, being able to discuss your experience or familiarity with such systems can set you apart from other candidates.
✨Tip Number 3
Highlight your numerical accuracy and attention to detail in conversations. Be prepared to provide examples of how you've successfully managed data or reports in previous roles, as this is crucial for the Operations Coordinator position.
✨Tip Number 4
Demonstrate your communication skills by preparing to discuss how you've effectively liaised with different teams or stakeholders in past experiences. This role requires a calm and professional communicator, so showcasing these abilities will be key.
We think you need these skills to ace Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Operations Coordinator role. Focus on your numerical accuracy, attention to detail, and any experience with ERP systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the fresh produce sector and your ability to optimise supply chain processes. Mention your collaborative nature and how you can contribute to the commercial team.
Highlight Relevant Skills: In your application, emphasise your proficiency in MS Office and any experience with data interpretation and reporting. If you have Spanish language skills, be sure to mention them as they could be advantageous.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Recruitment Direct
✨Showcase Your Attention to Detail
As an Operations Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Data Skills
Since the role involves interpreting and presenting data, brush up on your numerical skills. Bring examples of how you've used data in decision-making and be ready to explain your thought process.
✨Highlight Your Teamwork Abilities
This position requires collaboration with various teams. Share instances where you successfully worked as part of a team, especially in high-pressure situations, to show that you're a team player.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific operational challenges. Think through potential scenarios related to supply chain issues or customer order management, and prepare your responses to demonstrate your problem-solving skills.
