Recruitment Direct is seeking an experienced Customer Services Team Leader for a full-time, permanent role in South Shropshire. You will lead a team of 10–15 colleagues, drive performance to meet SLAs, and foster a positive, customer-focused culture.
You will coach and develop staff, oversee workloads and training, and work with quality teams to continuously improve processes while maintaining high service standards. This role is office-based, with 37.5 hours per week and competitive benefits.
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Customer Service Team Lead: People & Performance in Ludlow employer: Recruitment Direct
Join a dynamic team in Bromborough as an Engineering Manager, where you will thrive in a supportive work culture that prioritises health and safety while promoting continuous improvement. With competitive benefits including 25 days of annual leave, free on-site parking, and opportunities for professional growth within a large manufacturing environment, this role offers a rewarding career path for motivated individuals looking to make a significant impact.
