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For Companies At a Glance
- Tasks: Lead the Serious Injury division and drive operational excellence in medico-legal services.
- Company: Respected client near Durham with a focus on specialist medico-legal services.
- Benefits: Salary up to £65,000, hybrid working, private medical insurance, and generous holiday allowance.
- Why this job: Make a significant impact in a senior leadership role while fostering innovation and accountability.
- Qualifications: Proven leadership experience, strong stakeholder management, and a degree in a relevant field preferred.
- Other info: Join a dynamic team committed to continuous improvement and professional growth.
The predicted salary is between 55000 - 65000 £ per year.
We are working with a respected client based near Durham for a Head of Serious Injury, on a full-time permanent basis. This is a senior leadership role within a specialist medico-legal services environment, responsible for leading the Serious Injury division.
What You Can Expect
- Salary £55,000 - £65,000 per annum depending on experience
- Hybrid working
- Private Medical Insurance and Medical Cash Plan
- 5% matched pension and 4x salary life assurance
- 23 days holiday, rising after length of service and Enhanced maternity pay
What You Will Be Doing
- A senior leadership role with ownership of a key specialist service line
- Accountability for departmental strategy, performance, and profitability
- Responsibility for regulatory compliance across complex medico-legal frameworks
- Close collaboration with Sales, Finance, IT, and Change teams
- Ownership of quality assurance, continuous improvement, and digitisation initiatives
- Direct influence on client satisfaction, expert performance, and service scalability
- Defining and delivering the Serious Injury departmental strategy
- Leading the end-to-end operational delivery of medico-legal reporting for serious injury cases
- Ensuring compliance with Civil Procedure Rules (CPR), GDPR, MedCo, and relevant industry standards
- Managing and developing client relationships, including governance meetings and escalation resolution
- Driving commercial growth, revenue performance, and profitability
- Owning quality assurance frameworks to improve report quality and reduce addenda rates
- Optimising case handling workflows to meet SLA, turnaround time, and service targets
- Managing departmental P&L, budgets, and cost control measures
- Developing and maintaining MI dashboards to provide operational and commercial transparency
- Championing digitisation, automation, and system improvements to support scalability
- Overseeing expert onboarding, validation, indemnity compliance, and ongoing performance
- Managing risk effectively and ensuring regulatory adherence at all times
- Fostering a culture of accountability, inclusivity, innovation, and continuous improvement
What We Are Looking For
- Proven operational leader and strong stakeholder management
- High level of commercial awareness
- Data-driven decision-maker with experience using MI and KPIs
- Strong ethical standards with a commitment to confidentiality and professionalism
- Degree in Law, Healthcare, Business, or a related discipline would be desirable
- Minimum of three years' experience in a similar role
Head of Serious Injury in Bath employer: Recruitment Direct
Contact Detail:
Recruitment Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Serious Injury in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the medico-legal field and let them know you're on the hunt for a Head of Serious Injury role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of regulatory compliance and medico-legal frameworks. We want you to be able to showcase your expertise and how you can lead the Serious Injury division effectively.
✨Tip Number 3
Don’t forget to highlight your commercial awareness and data-driven decision-making skills during conversations with potential employers. They’ll want to see how you can drive growth and profitability in the role.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’re here to support you every step of the way, so make sure you take advantage of all the resources we offer.
We think you need these skills to ace Head of Serious Injury in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Serious Injury role. Highlight your leadership experience and any relevant medico-legal expertise. We want to see how your background aligns with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior leadership position. Share specific examples of your achievements and how they relate to the Serious Injury division. We love a good story!
Showcase Your Commercial Awareness: In your application, demonstrate your understanding of commercial growth and profitability. We’re looking for someone who can drive performance, so include any relevant metrics or KPIs you've worked with in the past. Numbers speak volumes!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Recruitment Direct
✨Know Your Stuff
Make sure you’re well-versed in the specifics of serious injury cases and the medico-legal landscape. Brush up on relevant regulations like CPR and GDPR, as well as the latest trends in digitisation and quality assurance. This will show that you’re not just a leader but also a knowledgeable expert.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and driving performance. Think about times when you’ve successfully managed stakeholder relationships or improved operational processes. This is your chance to demonstrate how you can foster a culture of accountability and innovation.
✨Be Data-Driven
Since this role requires a strong focus on MI and KPIs, come ready to discuss how you’ve used data to make informed decisions in the past. Bring specific examples of how your data-driven approach has led to improved outcomes, whether in profitability or client satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company’s strategy and future direction. Inquire about their current challenges in the Serious Injury division or how they envision the role evolving with advancements in technology. This demonstrates your strategic thinking and genuine interest in contributing to their success.
