At a Glance
- Tasks: Support customers with sales, logistics, and order fulfilment in a collaborative office.
- Company: Established business in rural Leominster with a focus on technical products.
- Benefits: Salary up to £30,000, 21 days leave, pension scheme, and performance bonuses.
- Other info: Opportunity for career growth in a supportive and professional environment.
- Why this job: Join a dynamic team and build professional relationships while making an impact.
- Qualifications: Experience in sales administration or customer service with strong communication skills.
We are working with a well-established business based in rural Leominster for a Sales Administrator on a full time permanent basis. This role will be operating within a specialist technical products sector, supporting customers across sales, logistics and order fulfilment activities. The role will suit a highly organised and customer-focused Administrator who enjoys working within a collaborative office delivering a professional, efficient service.
What You Can Expect
- Salary: up to £28,000 - £30,000 depending on experience
- Monday to Friday, 9am – 5pm or 08.30am – 4.30pm with a 30-minute lunch break
- 21 days annual leave plus bank holidays (increasing after 2 years’ service by 1 additional day per year, up to a maximum of 5 additional days)
- NEST pension scheme
- Discretionary bonus based on company performance
What You Will Be Doing
- Acting as the first point of contact for customer sales enquiries
- Processing customer orders accurately and efficiently through to dispatch and invoicing
- Redirecting technical enquiries to the relevant departments where required
- Liaising with warehouse and logistics teams to coordinate deliveries and track shipments
- Maintaining accurate customer records and updating internal systems
- Supporting customers with delivery updates, order queries and general account enquiries
- Assisting the accounts department with customer queries, credit checks and export documentation
- Building positive and professional customer relationships to support repeat business
- Providing support across other departments when required, including sales, warehouse and administration
- Representing the business professionally at company events and exhibitions
What We Are Looking For
- Previous experience within a sales administration, customer service or office support role
- Strong communication skills with a professional and structured telephone manner
- Confident dealing with customers, suppliers and colleagues at all levels
- Highly organised with strong attention to detail and the ability to manage multiple tasks
- Good working knowledge of Microsoft Office, including Word, Excel and Outlook
- Experience using Sage 50 or similar accounts/order processing systems would be advantageous
- Team-oriented approach with a flexible and proactive attitude
- Comfortable working within a professional customer-facing environment
- Strong written communication and administrative skills
Sales Administrator employer: Recruitment Direct Leominster Limited
Join a well-established business in rural Leominster as a Sales Administrator, where you will thrive in a collaborative and professional environment. With competitive salaries, generous annual leave that increases with service, and opportunities for discretionary bonuses, this company prioritises employee well-being and growth. Enjoy the benefits of working in a supportive team that values customer relationships and offers a chance to develop your skills in a specialist technical products sector.
Contact Details:
Recruitment Direct Leominster Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll need to be confident and clear when dealing with customers and colleagues. Role-play common scenarios to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your relevant experience in sales administration and customer service, and don’t forget to showcase your organisational skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've supported customers and managed multiple tasks in previous jobs.
Show Off Your Tech Skills:Since the role involves using Microsoft Office and possibly Sage 50, make sure to mention your proficiency with these tools. If you have any experience with order processing systems, definitely include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Recruitment Direct Leominster Limited
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their products, values, and the specific role of a Sales Administrator within their structure. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how your attention to detail has positively impacted your previous roles, especially in customer service or order processing.
✨Practice Your Communication Skills
Strong communication is crucial for this role. Practise answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to get comfortable with discussing your experience and handling customer queries.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in the Sales Administrator role. This not only shows your interest but also helps you determine if the company is the right fit for you.
