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- Tasks: Be the go-to person for customers in our busy Service Department.
- Company: Join a dynamic dealership in Northampton with a strong reputation.
- Benefits: Earn between £18.00 and £20.00 per hour, with potential for growth.
- Why this job: Step into a role with future advancement opportunities and a supportive team culture.
- Qualifications: Previous experience as a Service Advisor is essential; strong communication skills are a must.
- Other info: Expect to hear back within 24 hours of applying!
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Northampton on a temporary basis Hourly rate between £18.00 and £20.00 per hour – 45 hours per week Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation. This role will also benefit from the exciting prospect of stepping up into an Assistant Service Manager role in the very near future.You will possess exceptional organisational skills, confidence and be computer literate as all systems are computer based. Familiarity of the Kerridge system is advantageous but not essential.Booking customers vehicles into the Service Department both over the phone and face to face will require your communication skills to be exemplary. You will also be responsible for explaining the repair process and cost breakdown whilst building customer relations and delivering a fantastic level of Customer Service.This is an opportunity to become an important part of a fantastic dealership and dealer group, making this an attractive proposition for a driven well motivated candidate.Please note that successful candidates will be contacted within 24 hours of application …
Service Advisor employer: Recruitment Boutique
Contact Detail:
Recruitment Boutique Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience as a Service Advisor during any conversations or interviews. Share specific examples of how you successfully managed customer interactions and resolved issues, as this will demonstrate your capability for the role.
✨Tip Number 2
Familiarize yourself with the Kerridge system, even if it's not essential. Showing that you have taken the initiative to learn about it can set you apart from other candidates and show your commitment to the role.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations about booking services and explaining repair processes. This will help you feel more confident when interacting with customers and ensure you can deliver excellent service.
✨Tip Number 4
Research the dealership and its values before your interview. Understanding their approach to customer service and how they operate will allow you to align your answers with their expectations and show that you're a great fit for their team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Emphasize your communication skills, organizational abilities, and any relevant software knowledge, especially if you have experience with the Kerridge system.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships with clients. Mention specific examples from your past roles that demonstrate your skills in handling customer inquiries and explaining processes clearly.
Highlight Relevant Skills: In your application, be sure to mention your confidence in using computer systems and your ability to manage bookings both over the phone and face-to-face. This will show that you are well-prepared for the role.
Follow Up: After submitting your application, consider following up with the dealership to express your continued interest in the position. This can help keep your application top of mind and demonstrate your enthusiasm for the role.
How to prepare for a job interview at Recruitment Boutique
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the first point of contact for customers. Practice clear and confident communication, both verbally and in writing, to demonstrate your ability to engage effectively with clients.
✨Highlight Your Organizational Abilities
This role requires exceptional organizational skills. Be prepared to discuss how you manage multiple tasks and prioritize effectively, especially in a busy dealership environment.
✨Familiarize Yourself with the Repair Process
Understanding the repair process and cost breakdown is crucial. Brush up on common automotive repairs and be ready to explain them clearly to customers during the interview.
✨Express Your Customer Service Passion
Customer service is key in this role. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction, showcasing your commitment to delivering fantastic service.
