At a Glance
- Tasks: Be the friendly face of our Service Department, booking in vehicles and explaining repairs.
- Company: Join a busy dealership in Watford with a fantastic team atmosphere.
- Benefits: Earn between £18.00 and £20.00 per hour with potential for career advancement.
- Why this job: Kickstart your career in the automotive industry with great customer interaction.
- Qualifications: Previous experience as a Service Advisor and excellent communication skills required.
- Other info: Opportunity to step up to Assistant Service Manager role soon.
The predicted salary is between 18 - 20 £ per hour.
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Watford on a temporary basis.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week.
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation. This role will also benefit from the exciting prospect of stepping up into an Assistant Service Manager role in the very near future.
You will possess exceptional organisational skills, confidence and be computer literate as all systems are computer based. Familiarity with the Kerridge system is advantageous but not essential.
Booking customers' vehicles into the Service Department both over the phone and face to face will require your communication skills to be exemplary. You will also be responsible for explaining the repair process and cost breakdown whilst building customer relations and delivering a fantastic level of Customer Service.
This is an opportunity to become an important part of a fantastic dealership and dealer group, making this an attractive proposition for a driven, well-motivated candidate.
Please note that successful candidates will be contacted within 24 hours of application.
Service Advisor employer: Recruitment Boutique
Contact Detail:
Recruitment Boutique Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure you research the dealership before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being able to explain things clearly and confidently is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or handled customer queries effectively in the past. This will demonstrate your ability to thrive in a busy environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed quickly, especially since they’re contacting candidates within 24 hours.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for customer service and any relevant experience that makes you stand out to us.
Show Off Your Tech Skills: Since the role requires computer literacy, mention any systems you’ve used before, especially if you’re familiar with Kerridge. We love candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on this fantastic opportunity to join our team!
How to prepare for a job interview at Recruitment Boutique
✨Know Your Stuff
Make sure you brush up on your previous experience as a Service Advisor. Be ready to discuss specific situations where you excelled in customer service, handled difficult conversations, or organised bookings efficiently. This will show that you’re not just familiar with the role but have real-world examples to back it up.
✨Communication is Key
Since you'll be the first point of contact for customers, practice your communication skills. Think about how you would explain the repair process and cost breakdown clearly and confidently. Role-playing with a friend can help you refine your approach and ensure you come across as approachable and knowledgeable.
✨Show Off Your Organisational Skills
Prepare to demonstrate your organisational abilities during the interview. You might be asked how you prioritise tasks or manage multiple bookings. Have a few strategies in mind that showcase your ability to keep things running smoothly, even in a busy environment.
✨Familiarise Yourself with the Tools
While familiarity with the Kerridge system is advantageous, being computer literate is essential. If you haven’t used Kerridge before, do a bit of research or watch some tutorials online. Showing that you’re proactive about learning new systems will impress your interviewers.