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- Tasks: Maximise sales for worldwide ski destinations and deliver top-notch holiday experiences.
- Company: Join a dynamic travel company passionate about creating unforgettable ski holidays.
- Benefits: Enjoy a competitive salary, incentives, educational trips, and skill development opportunities.
- Why this job: Be part of a specialist team focused on proactive sales and exceptional customer service.
- Qualifications: 2+ years in ski sales, strong communication skills, and a passion for customer satisfaction.
- Other info: Supervise the sales team and attend ski shows to boost sales leads.
The predicted salary is between 17000 - 18500 £ per year.
Our client has an exciting role for a Ski Sales Consultant responsible for maximising sales to all worldwide ski destinations. You will deliver all holiday experiences of the highest standard in terms of service, attention to detail, and knowledge. You must be a passionate sales person with experience in tailor-making ski holidays and/or events management. Our client will offer a competitive salary, an incentive package, educational trips, and the opportunity to develop and extend your skills and responsibilities.
You must maximise sales (income and passenger numbers) for all divisions in line with business targets, ensuring quick responses to telephone calls, high standards of customer care, and accurate data entry. Working within a specialist team, your objective is to personally ‘account handle’ some of our key clients, with a particular focus on proactive sales and exceptional customer service ensuring customer retention and early bookings shaping future revenue results.
Responsibilities:- Respond to all sales enquiries and reservations with accuracy and speed.
- As part of the key account team, contribute to the improvement of account management and retention of loyal clients through excellent customer service, attention to detail, and superior resort and product knowledge.
- Responsible for making proactive sales calls to key account clients from our database with the objective of customer retention and shaping revenue KPIs.
- In-house expert for all non-standard 7-night European package enquiries, including weekend breaks, corporate trips, large groups, tailor-made holidays, and signature guests.
- Devising highly-detailed itineraries for clients with superb attention to detail.
- Year-round account management of your client portfolio to ensure customer retention.
- Responsible for accurately pricing holidays within department guidelines and the accurate booking of all aspects of the client’s holiday.
- Maintain high levels of product knowledge for all programmes, including our chalets, self-catering, and hotel accommodation.
- Act as a senior member of the team supervising the sales team on late and weekend shifts (training provided).
- Responsible for responding to clients using the online sales dialogue feature through the website in line with company standards and agreed timescales.
- Help prepare for and attend ski shows and other promotional events to generate additional sales leads.
- Experienced in worldwide ski sales – 2 years +.
- Tailor-making holiday experience of the highest standard – comprehensive itineraries.
- Proven experience in proactive sales and the ability to maintain relationships.
- Strong written and verbal communication skills.
- An articulate telephone manner.
- Excellent attention to detail to ensure very high levels of customer service.
- An experienced sales person who is “Sales Hungry” and highly motivated by sales achievement.
- Target-focused and forward-thinking.
- A positive attitude with a natural ability to overcome challenges.
- GDS experience with long-haul flights (Galileo, Amadeus, or Worldspan) is preferred.
- Previous event management experience.
- In-depth knowledge of the ski travel industry.
Ski Sales Consultant – £17k-£18.5k basic £24k OTE employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ski Sales Consultant – £17k-£18.5k basic £24k OTE
✨Tip Number 1
Familiarise yourself with the latest ski destinations and trends in the industry. Being knowledgeable about popular resorts, new packages, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Network with professionals in the ski travel sector. Attend ski shows, travel expos, or local events to meet potential colleagues and employers. Building relationships can lead to valuable insights and job opportunities.
✨Tip Number 3
Prepare to demonstrate your sales skills through role-playing scenarios. Be ready to showcase how you would handle customer inquiries, upsell packages, and manage client relationships effectively.
✨Tip Number 4
Highlight your experience with GDS systems like Galileo or Amadeus if you have it. Even if it's not a strict requirement, showing familiarity with these tools can give you an edge over other candidates.
We think you need these skills to ace Ski Sales Consultant – £17k-£18.5k basic £24k OTE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ski sales and event management. Use specific examples of how you've successfully tailored holidays or managed client accounts to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ski travel and sales. Mention your knowledge of the ski industry and how you can contribute to the company's goals, particularly in customer retention and proactive sales.
Highlight Relevant Skills: Emphasise your strong communication skills and attention to detail in your application. Provide examples of how these skills have helped you achieve sales targets or improve customer service in previous roles.
Showcase Your Product Knowledge: Demonstrate your understanding of the ski travel market in your application. Mention any specific destinations or types of holidays you are familiar with, as well as your experience with GDS systems if applicable.
How to prepare for a job interview at Recruitment Avenue
✨Show Your Passion for Skiing
Make sure to express your enthusiasm for skiing and travel during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the interviewer and demonstrate your genuine interest in the role.
✨Demonstrate Your Sales Skills
Prepare examples of your previous sales achievements, particularly in the travel or ski industry. Be ready to discuss how you have successfully tailored holidays for clients and maximised sales, as this is a key aspect of the job.
✨Know the Products Inside Out
Familiarise yourself with the various ski destinations, accommodation options, and holiday packages offered by the company. Being able to speak knowledgeably about these products will show that you are proactive and serious about the position.
✨Highlight Your Customer Service Experience
Since exceptional customer service is crucial for this role, prepare to discuss how you've handled customer inquiries and resolved issues in the past. Use specific examples to illustrate your attention to detail and commitment to client satisfaction.
