At a Glance
- Tasks: Sell car rentals and upgrade bookings for holiday makers and businesses.
- Company: Join a leading global vehicle rental company with offices at major airports.
- Benefits: Enjoy a competitive salary with an OTE of £30k and potential perks.
- Other info: Opportunity to work in a vibrant airport environment.
- Why this job: Be part of a dynamic team, drive sales, and enhance customer experiences.
- Qualifications: Sales experience and excellent customer service skills are essential.
The predicted salary is between 19000 - 30000 € per year.
Job Location – Liverpool Airport
Salary – £19k basic with a £30k OTE
As a Sales Executive, you will be responsible for selling car rentals to holiday makers, local businesses, and the general public. If a customer has a car already booked, your role is to upgrade the rental that is already booked online. For example, you will upgrade the car to a luxury vehicle, a larger car, offer better insurance than what is already booked, provide child and baby seats, and upsell satellite navigation.
Our client is the market leader in the vehicle rental sector for holiday makers and businesses, with offices across the globe and at all major airports. We are looking for passionate, motivated, sales-driven individuals who can help grow the business and drive sales for the brand.
Responsibilities:
- Convince clients regarding the opportunity of integrating additional products into the rental contract.
- Achieve sales targets.
- Manage documents related to vehicle bookings, directly or through brokers, to finalize contracts and assign vehicles according to established procedures.
- Provide clients with accurate information to finalize the vehicle rental contract.
- Record client data and relevant information on the company’s computer system when finalizing rental contracts.
- Maintain a professional demeanor and be available to clients.
- Prepare various operational reports as requested.
- Perform administrative tasks related to vehicle rentals, billing of debtors, GFA of breakdowns and accidents, and other issues.
- Occasionally inspect vehicles by following the appropriate procedures in case of damage detection and managing items left behind.
Key Skills/Experience Needed:
- Demonstrated excellent sales skills.
- Excellent customer service skills.
- Experience in achieving sales targets.
- Strong sales techniques.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive – Holiday Car Rentals in Liverpool
✨Tip Number 1
Familiarise yourself with the car rental market, especially in the Liverpool area. Understanding local competitors and their offerings can help you articulate why customers should choose your services over others.
✨Tip Number 2
Practice your upselling techniques. Since the role involves upgrading rentals, being able to confidently suggest additional products like luxury vehicles or insurance options will set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills during any interactions. Being personable and approachable can make a significant difference in sales roles, so be ready to demonstrate how you can connect with clients.
✨Tip Number 4
Prepare for potential role-play scenarios in interviews. You might be asked to demonstrate how you would handle a customer looking to upgrade their rental, so practice your pitch and responses to common objections.
We think you need these skills to ace Sales Executive – Holiday Car Rentals in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your sales experience and customer service skills. Use specific examples of how you've achieved sales targets in the past, as this is crucial for the Sales Executive role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for sales and your motivation to work in the car rental industry. Mention any relevant experience you have with upselling or customer interactions that demonstrate your ability to drive sales.
Showcase Relevant Skills:Emphasise your strong sales techniques and excellent customer service skills in both your CV and cover letter. Provide examples of how you've successfully convinced clients to purchase additional products or services.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are important in a sales role.
How to prepare for a job interview at Recruitment Avenue
✨Know Your Product
Familiarise yourself with the different types of vehicles available for rental, including their features and benefits. Being able to confidently discuss upgrades and additional products will show your potential employer that you are prepared and knowledgeable.
✨Demonstrate Sales Skills
Prepare examples from your past experiences where you successfully upsold or met sales targets. This will help illustrate your ability to drive sales and convince clients, which is crucial for the role.
✨Showcase Customer Service Excellence
Be ready to discuss how you've handled customer inquiries or complaints in the past. Highlighting your strong customer service skills will reassure the interviewer that you can maintain a professional demeanour and provide excellent support to clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s sales strategies, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
