At a Glance
- Tasks: Sell and upgrade car rentals to holiday makers at Heathrow Airport.
- Company: Join a leading global vehicle rental company with a strong presence at major airports.
- Benefits: Earn £8.21ph plus commission, with potential earnings of £40k OTE.
- Why this job: Exciting role in a vibrant environment, perfect for sales enthusiasts looking to make an impact.
- Qualifications: Strong sales and customer service skills; experience in achieving sales targets is a plus.
- Other info: Flexible 12-hour shifts between 5am and 1am, ideal for balancing work and study.
Job Location – Heathrow Airport
Salary – £8.21ph with a 40k OTE after commission
As a Sales Executive, you will be responsible for selling car rental to excited holiday makers and upgrading car rentals that are already booked online. For example, you will upgrade the car to a luxury vehicle, offer better insurance than already booked, provide child and baby seats, and upsell satellite navigation to ensure clients don't get lost on their holiday.
Our client is the market leader in the vehicle rental sector for holiday makers and businesses, with offices across the globe and at all major airports. They are looking for passionate, motivated, sales-driven individuals to help grow the business and drive sales for the brand.
Example of Shift Pattern:
- 12-hour shift between 5am and 1am
- Week One – Monday – Work Shift
- Tuesday – Work Shift
- Wednesday – Day Off
- Thursday – Day Off
- Friday – Work Shift
- Saturday – Work Shift
- Sunday – Work Shift
- Week Two – Monday – Day Off
- Tuesday – Day Off
- Wednesday – Work Shift
- Thursday – Work Shift
- Friday – Day Off
- Saturday – Day Off
- Sunday – Day Off
Responsibilities:
- Offer and convince clients regarding the opportunity of integrating additional products into the rental contract.
- Achieve sales targets.
- Manage the documents related to vehicle bookings, directly or through brokers, to finalize contracts and the attribution of vehicles following established procedures.
- Provide clients with accurate information to finalize vehicle rental contracts.
- Record client data and relevant information into the company’s computer system.
- Maintain a professional presence and behavior.
- Prepare various operational reports as requested.
- Perform administrative tasks related to vehicle rentals, billing of debtors, GFA of breakdowns and accidents, and other issues.
- Occasionally inspect vehicles by activating the appropriate procedures in case of damage detection and managing lost items.
Key Skills/Experience Needed:
- Demonstrated excellent sales skills.
- Strong customer service skills.
- Experience in achieving sales targets.
- Effective sales techniques.
Sales Executive – Heathrow Airport (Flagship Location) employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive – Heathrow Airport (Flagship Location)
✨Tip Number 1
Familiarise yourself with the car rental industry, especially the products and services offered by our client. Understanding the ins and outs of vehicle upgrades and additional services will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your sales pitch! Since this role is heavily focused on upselling, rehearse how you would present additional products to potential customers. Tailor your approach to highlight the benefits of each upgrade, making it easy for clients to see the value.
✨Tip Number 3
Showcase your customer service skills in any interactions you have prior to the interview. Whether it's through networking or casual conversations, demonstrating a friendly and helpful attitude can set you apart as a candidate who truly understands the importance of customer satisfaction.
✨Tip Number 4
Be prepared to discuss your previous sales experiences and how you've met or exceeded targets. Use specific examples that highlight your sales techniques and results, as this will illustrate your capability to thrive in a sales-driven environment like ours.
We think you need these skills to ace Sales Executive – Heathrow Airport (Flagship Location)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and customer service skills. Use specific examples of how you've achieved sales targets in previous roles to demonstrate your capability.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sales and customer service. Mention why you are excited about the opportunity at Heathrow Airport and how you can contribute to the company's success.
Highlight Relevant Skills: Emphasise your effective sales techniques and any experience with upselling or cross-selling products. This is crucial for the role, so make sure to provide concrete examples.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Recruitment Avenue
✨Show Your Sales Skills
Be prepared to discuss your previous sales experience in detail. Highlight specific examples where you successfully met or exceeded sales targets, as this role is all about driving sales and upselling products.
✨Know the Product
Familiarise yourself with the car rental industry and the types of vehicles available for hire. Understanding the benefits of upgrades like luxury vehicles or additional insurance will help you convincingly sell these options to clients.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with holiday makers, showcase your customer service skills. Prepare to share instances where you went above and beyond to ensure customer satisfaction, as this will be crucial in building rapport with clients.
✨Prepare for Shift Patterns
Understand the shift patterns mentioned in the job description. Be ready to discuss your flexibility and willingness to work during the specified hours, as this shows your commitment to the role and the company.