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- Tasks: Book group flights and manage meeting arrangements for corporate clients.
- Company: Join a leading independent travel management company in vibrant central London.
- Benefits: Enjoy competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a growing team, build relationships, and make an impact in the travel industry.
- Qualifications: Fluent in Italian with previous M.I.C.E or group booking experience required.
- Other info: Ideal for those who thrive in a fast-paced, customer-focused environment.
The predicted salary is between 25000 - 29000 £ per year.
My client is growing their M.I.C.E department and is looking for an M.I.C.E Consultant to strengthen their established team. In the role you will be booking group flights and handling meeting arrangements. You must have experience of building relationships and be able to maintain a great working relationship with your clients. Our client is a leading independent travel management company in central London and they are recruiting an experienced M.I.C.E travel professional with M.I.C.E or Groups experience. Part of the role includes building relationships with suppliers and ensuring that you have excellent knowledge of any services my client sells. Languages is a must; my client is looking for fluent Italian, German or French consultants. You must have previous experience with booking meetings, events or group bookings.
Responsibilities:
- Dealing with any cancellations or amendments including schedule changes
- Offering excellent customer service with every client transaction
- Utilising account management skills in order to retain and grow business
- Handling all meeting, event and group enquiries in a timely and professional manner
- Booking flights, hotels, meeting rooms and venues for groups of 10 passengers or more
- Booking all travel arrangements for regular meetings and training courses for a variety of corporate clients
- Offering advice regarding destinations, best/most cost effective carriers
- To buy under budget (without compromising on quality) where possible in order to increase the margin
- To be aware of all Hotels, venue special offers on the incentive market that may help us secure business
- To make sure that all offers are sent out in our standard format and are all entered into tour plan and that any amendments are all tracked in tour plan as well
Skills required:
- Professional, reliable and flexible
- Keen attention to detail
- Ability to work autonomously
- Previous Group or MICE booking experience, ideally from within the Business Travel sector
- Strong customer service and communication skills
Meetings, Incentives, Conferences and Events – Fluent Italian – £25k -£29k employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings, Incentives, Conferences and Events – Fluent Italian – £25k -£29k
✨Tip Number 1
Network with professionals in the M.I.C.E industry. Attend relevant events or join online forums where you can connect with others who work in this field. Building relationships can often lead to job opportunities that aren't advertised.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in the M.I.C.E sector. Being knowledgeable about new tools and platforms can set you apart from other candidates and show your commitment to the industry.
✨Tip Number 3
Practice your Italian language skills, especially in a business context. Consider role-playing scenarios related to client interactions or negotiations to boost your confidence and fluency.
✨Tip Number 4
Research the company thoroughly before applying. Understand their values, recent projects, and client base. This knowledge will help you tailor your approach and demonstrate your genuine interest during any interviews.
We think you need these skills to ace Meetings, Incentives, Conferences and Events – Fluent Italian – £25k -£29k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in M.I.C.E or group bookings. Include specific examples of how you've successfully managed meetings and events, as well as any relevant language skills, particularly your fluency in Italian.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your ability to build relationships with clients and suppliers. Mention your previous experience in booking flights and handling meeting arrangements, and explain why you are a great fit for this role.
Highlight Relevant Skills: In your application, emphasise your strong customer service and communication skills. Provide examples of how you've dealt with cancellations or amendments and how you've maintained excellent working relationships with clients.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your M.I.C.E Experience
Make sure to highlight your previous experience in Meetings, Incentives, Conferences, and Events. Be prepared to discuss specific examples of how you've successfully managed group bookings and handled client relationships.
✨Demonstrate Language Proficiency
Since the role requires fluent Italian, be ready to demonstrate your language skills during the interview. You might be asked to converse in Italian or discuss how you’ve used your language skills in a professional setting.
✨Emphasise Customer Service Skills
Customer service is key in this role. Prepare to share instances where you provided exceptional service, dealt with cancellations, or resolved issues effectively. This will show your potential employer that you can handle the pressures of the job.
✨Research the Company and Market
Familiarise yourself with the company’s services and the current trends in the travel industry, especially in the M.I.C.E sector. Being knowledgeable about their offerings and competitors will demonstrate your genuine interest in the role.
