Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers to create tailor-made golf travel bookings.
- Company: Join one of the UK's top Golf Tour Operators with over 30 years of experience.
- Benefits: Earn a competitive salary with potential earnings of £32k plus OTE and comprehensive training.
- Why this job: Combine your passion for golf with customer service in a dynamic, supportive environment.
- Qualifications: Must have excellent after-sales service skills and command of English; London commutable.
- Other info: Opportunity for continuous development and building long-lasting customer relationships.
The predicted salary is between 21600 - 28800 £ per year.
Our client is one of the UKs leading Golf Tour Operators who have been trading for over thirty years. The golf travel specialist position will ideally suit a dynamic, highly motivated, customer-oriented, enthusiastic Golfer who has a passion for the game.
In the role, you will be dealing with callers who are responding to adverts they have seen in the media. You need to turn an enquiry into tailor-made bookings (the more products sold the more money earned). You will have a good understanding of the customer’s needs, the ability to develop long-standing relationships, and provide an excellent standard of customer service. They provide a comprehensive training programme, which covers all aspects of the job plus continuous development training.
Responsibilities:
- Act in a professional and efficient manner to phone and email enquiries
- Take details from the customer
- Communicate in a polite and friendly way to identify the customer’s exact needs and requirements
- Follow up with customers, venues, and other third parties to close sales and take payment
- Identify potential new business from old leads
- Use initiative to up-sell and cross-sell other products to the customer
- Maintain a high level of product knowledge at all times through ongoing training
Skills required:
- You MUST have an excellent standard of after-sales service
- You MUST have an excellent command of English
- You MUST live within a commutable distance to London
Golf Travel Specialist – £18k basic with a £32k plus OTE employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Travel Specialist – £18k basic with a £32k plus OTE
✨Tip Number 1
Familiarise yourself with the latest trends in golf travel and popular destinations. This knowledge will not only impress during interviews but also help you engage with customers more effectively.
✨Tip Number 2
Network with other golf enthusiasts and professionals in the travel industry. Attend golf events or join online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling various customer enquiries and help you develop a friendly, professional communication style.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their offerings, values, and customer base so you can tailor your responses and demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Golf Travel Specialist – £18k basic with a £32k plus OTE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant sales roles. Emphasise your passion for golf and any related experiences that showcase your understanding of the game.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Golf Travel Specialist and how your skills align with their requirements.
Showcase Your Communication Skills: In your application, demonstrate your excellent command of English. Use clear and concise language, and ensure your writing is free from errors. This will reflect your ability to communicate effectively with customers.
Highlight Customer Service Experience: Provide examples of your previous customer service roles where you successfully met customer needs. Discuss how you built relationships and provided after-sales service, as this is crucial for the Golf Travel Specialist position.
How to prepare for a job interview at Recruitment Avenue
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share personal experiences or stories that highlight your love for the game, as this role is all about connecting with customers who share that passion.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This could include resolving issues, going above and beyond for a customer, or building long-term relationships. The interviewer will want to see that you can handle enquiries professionally.
✨Research the Company
Familiarise yourself with the company’s history, values, and services they offer. Knowing their position in the market and what makes them unique will help you tailor your responses and show genuine interest in the role.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will not only help you provide better answers but also demonstrate your ability to understand customer needs, which is crucial for the Golf Travel Specialist role.
