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- Tasks: Manage group operations and ensure client satisfaction in a dynamic travel environment.
- Company: Join a well-established tour operator with a focus on the French market.
- Benefits: Enjoy perks like gym discounts, training opportunities, and familiarisation trips.
- Why this job: Be part of an international team in a modern office with a vibrant culture.
- Qualifications: Fluency in French and English is essential; customer-oriented attitude required.
- Other info: Immediate start available; competitive salary with a bonus.
The predicted salary is between 15000 - 20000 £ per year.
One of our very well established tour operators has the unique opportunity for a new Operations Consultant within their Groups Department targeted at the French market, with an immediate start available. Their clients are based throughout Europe with a vast amount in German and French speaking countries. You will be friendly, customer orientated, have an ability to work accurately to tight deadlines. You must be fluent in both written and spoken French and English. In return for your passion for their destinations and your great team spirit our client offers a modern state of the art, air conditioned office in North West London. You’ll be part of an international team with a great spirit.
Responsibilities
- Oversee the operations of groups and ensure expectations of clients are met.
- Ensure accuracy of bookings and costing information for correct invoicing on appropriate documentations.
- Monitor receipt of payments in accordance with company requirements.
Language – Native French or equivalent and fluent in English.
Benefits – Include parking, 50% off Corporate Fitness First Gym Membership and various training opportunities with familiarisation trips to gain destination knowledge!
Fluent French Operations Consultant – £17k – £20k plus £1k bonus employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fluent French Operations Consultant – £17k – £20k plus £1k bonus
✨Tip Number 1
Brush up on your French language skills, especially in a business context. Being fluent is essential, so practice speaking and writing in French to ensure you can communicate effectively with clients.
✨Tip Number 2
Familiarise yourself with the travel industry, particularly the operations side of things. Understanding how bookings, invoicing, and payment processes work will give you an edge during interviews.
✨Tip Number 3
Network with professionals in the travel sector, especially those who work with French-speaking clients. Attend industry events or join online forums to make connections that could help you learn more about the role.
✨Tip Number 4
Showcase your customer service skills in any interactions you have with us. Highlighting your ability to work under pressure and meet tight deadlines will demonstrate that you're a great fit for the Operations Consultant role.
We think you need these skills to ace Fluent French Operations Consultant – £17k – £20k plus £1k bonus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your fluency in both French and English. Include any relevant experience in operations or customer service, especially within the travel sector, to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the French market. Mention specific experiences that relate to the responsibilities outlined in the job description, such as managing bookings or working with international clients.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as attention to detail, ability to work under pressure, and strong communication skills. Use examples from past experiences to illustrate how you have successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. This is particularly important given the bilingual nature of the role, as it reflects your attention to detail and professionalism.
How to prepare for a job interview at Recruitment Avenue
✨Brush Up on Your Language Skills
Since the role requires fluency in both French and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your experiences or even role-playing scenarios that may arise in the job.
✨Know the Company and Its Destinations
Research the tour operator and their offerings, especially those targeted at the French market. Familiarise yourself with popular destinations and any recent news about the company. This will show your genuine interest and help you answer questions more effectively.
✨Highlight Your Customer Service Experience
As the role is customer-oriented, be ready to share specific examples of how you've provided excellent customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving skills.
✨Demonstrate Your Team Spirit
The job involves working within an international team, so it's important to convey your ability to collaborate effectively. Share examples of successful teamwork from your previous roles and discuss how you contribute to a positive team environment.
