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- Tasks: Manage fleet operations, oversee vehicle logistics, and assist with car rental returns.
- Company: Join a famous car rental brand in Edinburgh, known for its reliability and customer service.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and paid overtime for extra hours worked.
- Why this job: Be part of a dynamic team improving customer experiences and operational efficiency in fleet management.
- Qualifications: Must have a full, valid clean driving licence and at least 4 years of driving experience.
- Other info: Flexible shift patterns with every other Saturday off and opportunities for career growth.
The predicted salary is between 26416 - 37000 £ per year.
Location: Edinburgh
Salary: £26,416 plus quarterly bonus @ 8.6% of salary
In the role you will handle fleet tasks, including managing transporter trucks and overseeing fleet operations while assisting with car rental returns. With the growing demands of fleet management and the need for timely vehicle movements, having a dedicated agent will help improve logistics, reduce delays, and enhance overall coordination. This role will not only improve operational efficiency but also contribute to better customer service by ensuring vehicles are available as needed and returns are processed smoothly. A well-managed fleet leads to increased reliability, minimised downtime, and a more professional service experience for customers, ultimately benefiting the business.
Shift Patterns:
- Early Shift: 07:00 - 16:00
- Late Shift: 10:00 - 18:00
- Saturday Shift: 08:00 - 13:00
Overtime is paid for anything over 40 hours. You work every other Saturday and get a day off through the week.
Main duties:
- Source vehicles to meet customer bookings, working with the central fleet team and local branches
- Ensure the accurate completion of all vehicle documentation on the in-house rental system
- Organise repairs and warranty work to vehicles where necessary
- Accurately complete all fuel documentation daily
- Be commercially aware and recognise and report on prospective business opportunities and competitor activity
- Handle telephone enquiries in a polite and professional manner
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage
- Work with the driving team delivering and collecting vehicles for our customers
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Ability to work as part of a team
- Communicate clearly, verbally and in writing
- A positive attitude and professional appearance
- Ability to influence others
- Enthusiastic about selling and can respond positively to objections
- Manages time effectively and completes tasks required
- Ability to prioritise and remain organised when working under pressure
- Attention to detail
- Ability to work to procedures and follow instruction
Fleet Coordinator Famous Car Rental Brand in Edinburgh employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Coordinator Famous Car Rental Brand in Edinburgh
✨Tip Number 1
Familiarise yourself with the car rental industry, especially fleet management practices. Understanding how logistics work and the importance of timely vehicle movements will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the car rental sector, particularly those involved in fleet operations. Attend industry events or join relevant online forums to gain insights and potentially get referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've effectively managed tasks under pressure in previous roles. This will show your ability to prioritise and handle the demands of the job.
✨Tip Number 4
Research the specific fleet management software used by the company. Familiarity with their systems can give you an edge and show your commitment to adapting quickly to their processes.
We think you need these skills to ace Fleet Coordinator Famous Car Rental Brand in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet management or logistics. Emphasise your driving experience and any roles where you managed operations or customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to manage time effectively and communicate clearly.
Highlight Relevant Skills: When detailing your skills, focus on those mentioned in the job description. Showcase your attention to detail, organisational abilities, and experience in handling vehicle documentation and repairs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Recruitment Avenue
✨Know Your Fleet Management Basics
Familiarise yourself with the fundamentals of fleet management, including vehicle sourcing, maintenance, and documentation. Being able to discuss these topics confidently will show your understanding of the role and its importance in ensuring operational efficiency.
✨Demonstrate Your Communication Skills
Since the role involves handling telephone enquiries and working with various teams, practice clear and professional communication. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Showcase Your Organisational Skills
The ability to manage time and prioritise tasks is crucial for this position. Be ready to discuss how you stay organised and handle multiple responsibilities, particularly when under pressure. Consider sharing specific strategies or tools you use.
✨Highlight Your Customer Service Experience
As customer service is a key aspect of this role, prepare to share experiences where you enhanced customer satisfaction. Discuss how you handled difficult situations or complaints, and how your actions contributed to a positive outcome.
