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- Tasks: Manage fleet operations, oversee vehicle logistics, and assist with car rental returns.
- Company: Join a famous car rental brand in Edinburgh, known for its reliability and customer service.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and paid overtime for extra hours worked.
- Why this job: Be part of a dynamic team improving customer experiences and operational efficiency in fleet management.
- Qualifications: Must have a full, valid clean driving licence and at least 4 years of driving experience.
- Other info: Flexible shift patterns with every other Saturday off and opportunities for career growth.
The predicted salary is between 26416 - 26416 £ per year.
Location: Edinburgh
Salary: £26,416 plus quarterly bonus @ 8.6% of salary
In the role you will handle fleet tasks, including managing transporter trucks and overseeing fleet operations while assisting with car rental returns. With the growing demands of fleet management and the need for timely vehicle movements, having a dedicated agent will help improve logistics, reduce delays, and enhance overall coordination. This role will not only improve operational efficiency but also contribute to better customer service by ensuring vehicles are available as needed and returns are processed smoothly. A well-managed fleet leads to increased reliability, minimised downtime, and a more professional service experience for customers, ultimately benefiting the business.
Shift Patterns:
- Early Shift: 07:00 - 16:00
- Late Shift: 10:00 - 18:00
- Saturday Shift: 08:00 - 13:00
Overtime is paid for anything over 40 hours. You work every other Saturday and get a day off through the week.
Main duties:
- Source vehicles to meet customer bookings, working with the central fleet team and local branches
- Ensure the accurate completion of all vehicle documentation on the in-house rental system
- Organise repairs and warranty work to vehicles where necessary
- Accurately complete all fuel documentation daily
- To be commercially aware and recognise and report on prospective business opportunities and competitor activity
- Handle telephone enquiries in a polite and professional manner
- Accurately complete all rental administration and vehicle documentation as well as the reporting of damage
- Work with the driving team delivering and collecting vehicles for our customers
Key skills and attributes required:
- A full, valid clean driving licence, with a minimum of 4 years driving experience is required
- Ability to work as part of a team
- Communicate clearly, verbally and in writing
- A positive attitude and professional appearance
- Ability to influence others
- Enthusiastic about selling and can respond positively to objections
- Manages time effectively and completes tasks required
- Ability to prioritise and remain organised when working under pressure
- Attention to detail
- Ability to work to procedures and follow instruction
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Coordinator Famous Car Rental Brand in Edinburgh
✨Tip Number 1
Familiarise yourself with the car rental industry, especially fleet management. Understanding the key challenges and trends can help you speak confidently about how you can contribute to improving logistics and customer service during your interview.
✨Tip Number 2
Network with professionals in the fleet management sector. Attend local events or join online forums related to car rentals and fleet operations. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with vehicle documentation and administration. Be ready to share specific examples of how you've successfully managed similar tasks in previous roles, as this will demonstrate your capability for the position.
✨Tip Number 4
Showcase your communication skills by practising how you would handle customer enquiries. Role-play scenarios where you need to influence others or respond to objections, as this is crucial for the role and will set you apart from other candidates.
We think you need these skills to ace Fleet Coordinator Famous Car Rental Brand in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fleet management or logistics. Emphasise your driving experience and any roles where you managed operations or customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to manage time effectively and communicate clearly.
Showcase Relevant Skills: When detailing your experience, focus on skills like organisation, attention to detail, and teamwork. Provide examples of how you've successfully handled similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Recruitment Avenue
✨Know Your Fleet Management Basics
Familiarise yourself with the fundamentals of fleet management, including vehicle sourcing, maintenance, and documentation. Being able to discuss these topics confidently will show your understanding of the role and its importance in ensuring operational efficiency.
✨Demonstrate Your Communication Skills
Since the role involves handling telephone enquiries and working with various teams, practice clear and professional communication. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations.
✨Showcase Your Organisational Skills
The ability to manage time and prioritise tasks is crucial for this position. Be ready to discuss how you stay organised and handle multiple responsibilities, particularly when under pressure. Consider sharing specific strategies or tools you use.
✨Highlight Your Customer Service Experience
As customer service is a key aspect of this role, prepare to share experiences where you enhanced customer satisfaction. Discuss how you handled difficult situations or objections, demonstrating your positive attitude and problem-solving skills.
