At a Glance
- Tasks: Plan and coordinate group meetings and travel arrangements for clients.
- Company: Join a global leader in event and meeting management based in London.
- Benefits: Enjoy a competitive salary of £28k plus benefits and opportunities for growth.
- Why this job: Be part of a dynamic team, enhancing your negotiation and customer service skills.
- Qualifications: Experience in the travel industry, strong communication, and negotiation skills required.
- Other info: Work in a fast-paced environment with opportunities to learn and develop.
The predicted salary is between 24000 - 32000 £ per year.
This Global Leader in Event and Meeting Management is urgently seeking an enthusiastic Group Meeting Planner to join this busy and successful team based in the heart of the City of London. This is an excellent opportunity for an experienced travel industry professional to move into a rewarding and challenging sector of the industry.
Responsibilities:
- Ensure all incoming calls and written communication are actioned promptly, efficiently, and dealt with in an appropriate manner responding to the business and client needs.
- Co-ordinate and reserve travel requirements negotiating on the client’s behalf using agreed rate caps and company/client preferred suppliers to achieve the best rates and commission.
- Adhere to the company standard or Client Specific Service Level agreements.
- Responsible for negotiating all rates and airline contractual terms & conditions.
- Identify up-selling opportunities and action accordingly.
- Identify scope creep and action accordingly.
- Update in-house system with all required information during the life cycle of an event for strict company compliance & client reporting purposes.
- Undertake any other duties or responsibilities that may reasonably be expected within the terms of the role as assigned by your Team Leader or Operations Manager.
- Attend all meetings both internal and external that are deemed relevant, participating and contributing as necessary.
Key Skills/Experience Needed:
- Strong multi-tasker who works well under pressure and can easily deal with short lead requests.
- Accomplished and confident negotiator.
- Highly professional approach.
- Strong customer service skills.
- Able to self-motivate.
- Creative, open-minded and willingness to adapt.
- Articulate.
- An excellent communicator & team player.
- Galileo GDS.
- Strong Word, Excel, PowerPoint and general IT skills.
Business Travel Group Meeting Planner – £28k plus benefits employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Group Meeting Planner – £28k plus benefits
✨Tip Number 1
Familiarise yourself with the latest trends in event management and travel planning. This will not only help you understand the industry better but also allow you to speak confidently about your insights during interviews.
✨Tip Number 2
Network with professionals in the travel and event management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn about unadvertised job opportunities.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires a strong ability to negotiate rates and terms. Consider role-playing scenarios with friends or colleagues to build your confidence.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. This will show your potential employer that you can maintain professionalism under pressure.
We think you need these skills to ace Business Travel Group Meeting Planner – £28k plus benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly any roles involving event management or group planning. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills such as negotiation and customer service that align with the job requirements, and provide examples of how you've successfully managed similar responsibilities in the past.
Highlight Key Skills: In your application, emphasise your ability to multi-task under pressure, your negotiation skills, and your proficiency with tools like Galileo GDS and Microsoft Office. These are crucial for the Business Travel Group Meeting Planner role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in this role.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Negotiation Skills
As a Group Meeting Planner, negotiation is key. Prepare examples of past experiences where you successfully negotiated rates or terms, and be ready to discuss your approach during the interview.
✨Demonstrate Strong Customer Service
Highlight your customer service skills by sharing specific instances where you went above and beyond for a client. This will show your potential employer that you understand the importance of client satisfaction in this role.
✨Prepare for Multi-Tasking Questions
Expect questions about how you handle multiple tasks under pressure. Think of scenarios where you successfully managed competing priorities and be prepared to explain your strategies for staying organised.
✨Familiarise Yourself with Relevant Software
Since the role requires knowledge of Galileo GDS and strong IT skills, brush up on these systems before the interview. Being able to discuss your proficiency with these tools will demonstrate your readiness for the position.