At a Glance
- Tasks: Lead the Basingstoke branch, ensuring top-notch customer service and effective staff management.
- Company: Join a world-renowned car rental company with a strong reputation for excellence.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for career growth.
- Other info: This role offers a chance to shape a motivated team and drive branch success.
- Why this job: Be part of a dynamic team focused on delivering exceptional customer experiences and achieving sales targets.
- Qualifications: Proven management experience, especially in sales, with a track record of meeting targets.
The predicted salary is between 25000 - 27000 £ per year.
Job Title – Branch/Store Manager – Car Rental
Job Location –Basingstoke
Salary –£25k – £27k with a £35k OTE
Our client is a world-famous car rental company and they are recruiting a Manager who will ensure the Basingstoke branch is managed effectively to achieve company, operational and customer service objectives.
In the role you will maximise the profitability of the store by effective staff management, revenue generation, cost management and through the delivery of a great customer experience.
You will ensure the branch is optimised to deliver the best customer experience within agreed budgets through the staff and location.
You will manage all the department including fleet and sales.
They need you to ensure employees are performance managed effectively in conjunction with the Managers and HR where appropriate.
You must create a culture where staff are motivated, supported and are committed to delivering a great customer experience.
Responsibilities:
- Continuously review the customer service
- Ensure company procedures are followed
- Resolve any customer dissatisfaction within agreed limits.
- Identify training and development needs of employees
- Ensure employee costs and headcount are within budget
- Ensure that all branch standards and procedures are met and maintained in line with the company’s policies and procedures.
- To be aware of current market share and competitor activity
- Manage demanding sales targets
Skills required:
- Be able to demonstrate a proven track record in the overall management
- Experience of managing sales employees
- Able to deliver the best customer experience through your team
- Solid track record in achieving targets and KPI’s
- Process driven
Branch/Store Manager – Car Rental in Basingstoke employer: Recruitment Avenue
As a leading car rental company, we pride ourselves on fostering a dynamic and supportive work environment in Basingstoke, where our Branch/Store Managers are empowered to drive success and deliver exceptional customer experiences. With competitive salaries, performance-related bonuses, and a strong focus on employee development, we offer numerous opportunities for growth and advancement within the company. Join us to be part of a culture that values teamwork, innovation, and a commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Branch/Store Manager – Car Rental in Basingstoke
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Recruitment Avenue.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Recruitment Avenue. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Branch/Store Manager – Car Rental in Basingstoke
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Recruitment Avenue, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Recruitment Avenue and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Recruitment Avenue. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Recruitment Avenue
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Recruitment Avenue.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Recruitment Avenue.
