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- Tasks: Prepare and manage airline manifests while supporting sales and product teams.
- Company: Join a dynamic travel company dedicated to creating unforgettable holiday experiences.
- Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for growth.
- Why this job: Be part of a passionate team that values customer satisfaction and creativity in travel.
- Qualifications: Experience with Amadeus and strong customer service skills are essential.
- Other info: Ideal for self-motivated individuals who thrive in a fast-paced environment.
The predicted salary is between 27600 - 38400 £ per year.
Our client is recruiting an experienced Amadeus operations executive to prepare, maintain and distribute accurate pre-departure airline manifests through the use of Amadeus. Another part of the role is to provide administrative support to the sales and product departments. You will need to deliver excellent levels of customer service both pre and post departure to holiday makers. You must be enthusiastic and passionate about creating the right holiday experience for customers.
Responsibilities:
- Assist in sourcing flights for bespoke holidays where required
- Ensure the integrity of accurate data is maintained by liaising with the sales team.
- Set inter-department deadlines and targets for data gathering as required
- Prepare and distribute manifests for airlines
- Update other departments on relevant operational updates as required
- Ensure customers receive accurate and timely pre-departure information
- Ensure clients are informed of any pre-departure changes to their holidays
- Prepare and distribute manifests for airline, transfer and resort logistics
- Assist in sourcing transport for bespoke holidays where required
- Update other departments on relevant operational updates as required
Key Skills/Experience Needed:
- Experience of Amadeus is essential
- Excellent customer service skills
- Have a great ability to communicate via email and verbal at various levels both internal and external
- Proficient with Microsoft Office Excel & Word
- Attention to detail
- Patience
- Flexibility
- Self-motivated
Amadeus Operations Executive employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amadeus Operations Executive
✨Tip Number 1
Familiarise yourself with the Amadeus system if you haven't already. Consider taking online courses or tutorials that focus on Amadeus operations to boost your confidence and knowledge, which will make you stand out during the interview.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter in the role. Think about how you would handle difficult situations or complaints, as demonstrating your problem-solving abilities can impress potential employers.
✨Tip Number 3
Network with professionals in the travel industry, especially those who have experience with Amadeus. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Prepare specific examples from your past work experiences that showcase your attention to detail and ability to manage multiple tasks. Being able to articulate these examples clearly during an interview will demonstrate your suitability for the role.
We think you need these skills to ace Amadeus Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Amadeus and customer service skills. Use specific examples that demonstrate your ability to maintain accurate data and provide excellent support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your passion for creating memorable holiday experiences and how your skills align with the job requirements.
Highlight Relevant Experience: In your application, emphasise any previous roles where you managed data or provided administrative support. Detail your proficiency in Microsoft Office, especially Excel and Word, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Recruitment Avenue
✨Show Your Amadeus Expertise
Make sure to highlight your experience with Amadeus during the interview. Be prepared to discuss specific instances where you used the system to manage operations or solve problems, as this will demonstrate your capability and confidence in handling the software.
✨Emphasise Customer Service Skills
Since the role requires excellent customer service, think of examples from your past experiences where you went above and beyond for a customer. This could be resolving an issue or providing exceptional support. Sharing these stories will show your passion for creating great holiday experiences.
✨Demonstrate Attention to Detail
Given the importance of accuracy in preparing airline manifests, be ready to discuss how you ensure attention to detail in your work. You might want to mention any processes or tools you use to double-check your work and maintain data integrity.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and flexibility. Think about how you would handle changes in pre-departure information or tight deadlines, and be ready to articulate your thought process clearly.
