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- Tasks: Join our sales team to manage client relationships and exceed booking targets.
- Company: Work for a luxury travel company known for excellence in service.
- Benefits: Enjoy a competitive salary of £28k plus and flexible working hours.
- Why this job: Be part of a dynamic team, develop new markets, and make a real impact.
- Qualifications: 5+ years in retail/tour operations with knowledge of the Caribbean, Indian Ocean, or Middle East.
- Other info: Opportunity to negotiate deals and work closely with marketing for business growth.
The predicted salary is between 24000 - 32000 £ per year.
Our client is recruiting an account manager to work as a member of the sales team to achieve and exceed an agreed annual booking margin target by developing new business. You will be working for a luxury travel company that has established a reputation for delivering absolute excellence in everything they do. Ideally, they require an account manager with experience in the Indian Ocean, Middle East, or the Caribbean. You must have a great personality to build a client database. In this role, you will manage all clients effectively while exceeding expectations in service and attention to detail. You will be responsible for brochure product and booking with 3rd Party Tour Operators on retail bookings.
Working Hours: Monday – Friday: 09:00-17:30 / 09:30-18:00 Saturdays: 09:30-16.30 5 days a week: including a minimum of one Saturday per month.
Key Responsibilities:
- Process all reservation enquiries from new Private Sales leads in a timely and efficient manner.
- Handle incoming telephone calls promptly, efficiently, and effectively.
- Process reservations, using negotiated rates as the first priority.
- Negotiate deals with hotels on an ad-hoc basis over and above contracted rates and tactical offers to secure bookings.
- Process own bookings, i.e., create booking in the automated system, responsible for creating quotes and special requests.
- Work alongside the Marketing Manager to develop new business.
- Play a pivotal role in developing new markets.
- Provide feedback on the success of new sales channels.
Key Skills:
- An accomplished sales professional with a proven track record of delivering results.
- Specialist knowledge of the Caribbean, Indian Ocean & Middle East.
- Comprehensive knowledge of deluxe hotels in the above destinations.
- Minimum 5 years of Retail / Tour operating experience.
- Must have commercial acumen with attention to the bottom line.
- Ability to create FITs by buying through 3rd party Operators.
- Articulate, well-organized, and able to represent the brand confidently.
- Working knowledge of Amadeus.
Account Manager – £28k plus employer: Recruitment Avenue
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – £28k plus
✨Tip Number 1
Network with professionals in the luxury travel sector, especially those with experience in the Indian Ocean, Middle East, or Caribbean. Attend industry events or join relevant online forums to connect with potential colleagues and clients.
✨Tip Number 2
Familiarise yourself with the latest trends and offerings in luxury travel, particularly in the specified regions. This knowledge will not only help you in interviews but also demonstrate your passion for the role.
✨Tip Number 3
Prepare to discuss your previous sales achievements and how you've exceeded targets in past roles. Be ready to share specific examples that highlight your ability to build client relationships and negotiate effectively.
✨Tip Number 4
Showcase your organisational skills by preparing a mock client database or a sample booking process. This will illustrate your attention to detail and ability to manage multiple clients efficiently during the interview.
We think you need these skills to ace Account Manager – £28k plus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and the travel industry, particularly focusing on your knowledge of the Indian Ocean, Middle East, or Caribbean. Use specific examples to demonstrate your sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for travel. Mention your experience with luxury travel and how you can contribute to the company's reputation for excellence. Be sure to address how you meet the key skills outlined in the job description.
Showcase Your Sales Acumen: In your application, provide concrete examples of how you've successfully negotiated deals or developed new business in previous roles. This will demonstrate your commercial acumen and ability to exceed booking margin targets.
Highlight Relevant Software Skills: If you have experience with Amadeus or similar booking systems, make sure to mention this in your application. Highlighting your technical skills can set you apart from other candidates.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Travel Knowledge
Make sure to highlight your expertise in the Indian Ocean, Middle East, or Caribbean during the interview. Prepare specific examples of your experiences in these regions, including any unique insights about luxury travel that could impress the interviewer.
✨Demonstrate Your Sales Skills
Be ready to discuss your previous sales achievements and how you exceeded targets. Use quantifiable results to illustrate your success, such as percentage increases in bookings or revenue generated from new clients.
✨Emphasise Client Relationship Management
Since building a client database is crucial for this role, prepare to talk about your approach to client relationship management. Share examples of how you've successfully nurtured client relationships and provided exceptional service.
✨Prepare for Role-Specific Scenarios
Anticipate questions related to processing reservations and negotiating deals. Think through scenarios where you had to handle difficult situations or negotiate effectively, and be ready to explain your thought process and outcomes.
