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- Tasks: Join our sales team as an Account Manager, driving new business in luxury travel.
- Company: Work for a top-tier luxury travel company known for excellence and outstanding service.
- Benefits: Enjoy a competitive salary of £28k plus and a dynamic work environment.
- Why this job: Be part of a vibrant culture, making a real impact in the luxury travel sector.
- Qualifications: 5+ years in retail/tour operations with expertise in the Caribbean, Indian Ocean, or Middle East.
- Other info: Flexible working hours with one Saturday per month; perfect for balancing studies and work.
The predicted salary is between 24000 - 32000 £ per year.
Our client is recruiting an account manager to work as a member of the sales team to achieve and exceed an agreed annual booking margin target by developing new business. You will be working for a luxury travel company that has established a reputation for delivering absolute excellence in everything they do. Ideally, they require an account manager with experience in the Indian Ocean, Middle East, or the Caribbean. You must have a great personality to build a client database. In this role, you will manage all clients effectively while exceeding expectations in service and attention to detail. You will be responsible for brochure product and booking with 3rd Party Tour Operators on retail bookings.
Working Hours: Monday – Friday: 09:00-17:30 / 09:30-18:00 Saturdays: 09:30-16.30 5 days a week: including a minimum of one Saturday per month.
Key Responsibilities:
- Process all reservation enquiries from new Private Sales leads in a timely and efficient manner.
- Handle incoming telephone calls promptly, efficiently, and effectively.
- Process reservations, using negotiated rates as the first priority.
- Negotiate deals with hotels on an ad-hoc basis over and above contracted rates and tactical offers to secure bookings.
- Process own bookings, i.e., create booking in the automated system, responsible for creating quotes and special requests.
- Work alongside the Marketing Manager to develop new business.
- Play a pivotal role in developing new markets.
- Provide feedback on the success of new sales channels.
Key Skills:
- An accomplished sales professional with a proven track record of delivering results.
- Specialist knowledge of the Caribbean, Indian Ocean & Middle East.
- Comprehensive knowledge of deluxe hotels in the above destinations.
- Minimum 5 years of Retail / Tour operating experience.
- Must have commercial acumen with attention to the bottom line.
- Ability to create FITs by buying through 3rd party Operators.
- Articulate, well-organized, and able to represent the brand confidently.
- Working knowledge of Amadeus.
Contact Detail:
Recruitment Avenue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – £28k plus
✨Tip Number 1
Network with professionals in the luxury travel sector, especially those with experience in the Indian Ocean, Middle East, or Caribbean. Attend industry events or join relevant online forums to connect with potential colleagues and clients.
✨Tip Number 2
Familiarise yourself with the latest trends and offerings in luxury travel, particularly in the regions mentioned in the job description. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 3
Prepare to discuss your previous sales achievements and how they relate to the targets set by the company. Be ready to share specific examples of how you've successfully developed new business and managed client relationships.
✨Tip Number 4
Showcase your understanding of the booking process and your ability to negotiate effectively. Highlight any experience you have with Amadeus or similar systems, as this will be a key part of the role.
We think you need these skills to ace Account Manager – £28k plus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the travel industry, particularly with the Indian Ocean, Middle East, or Caribbean. Emphasise your sales achievements and any specific knowledge of deluxe hotels in these regions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for travel. Mention your experience in managing client relationships and how you can contribute to exceeding the company's booking margin targets.
Highlight Key Skills: In your application, clearly outline your skills that match the job description, such as negotiation abilities, commercial acumen, and familiarity with Amadeus. Use specific examples to demonstrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Recruitment Avenue
✨Showcase Your Travel Knowledge
Make sure to highlight your expertise in the Caribbean, Indian Ocean, and Middle East during the interview. Share specific experiences or insights about these destinations that demonstrate your understanding of the luxury travel market.
✨Demonstrate Your Sales Skills
Prepare examples of how you've successfully negotiated deals or exceeded sales targets in previous roles. This will show your potential employer that you have the commercial acumen they are looking for.
✨Emphasise Client Relationship Management
Discuss your approach to building and maintaining client relationships. Provide examples of how you've effectively managed client expectations and delivered exceptional service in past positions.
✨Be Ready to Discuss Team Collaboration
Since this role involves working closely with the marketing team, be prepared to talk about your experience collaborating with others. Highlight any successful projects where teamwork led to new business development.
