At a Glance
- Tasks: Coordinate care delivery and support care workers in a dynamic environment.
- Company: Join Magic Helping Hands, a compassionate domiciliary care provider.
- Benefits: Competitive salary, 28 days annual leave, and supportive team culture.
- Why this job: Make a real difference in people's lives while developing your organisational skills.
- Qualifications: Experience in administration, strong communication, and multitasking abilities.
- Other info: Opportunity for growth in a fulfilling and impactful role.
The predicted salary is between 27000 - 29000 Β£ per year.
Magic Helping Hands is a person-centred domiciliary care provider committed to delivering high-quality, compassionate care that allows people to live independently in their own homes. We pride ourselves on professionalism, reliability, and personalised support for both our clients and care staff.
We are looking for an organised, proactive, and people-focused Care Coordinator to join our Chelmsford office team. This is a key role at the heart of our operations, ensuring that client visits are fully covered, care packages start smoothly, and care workers feel supported.
You will work closely with the Registered Manager / Care Manager to manage referrals, coordinate care delivery, and maintain accurate systems and records.
Key Responsibilities- Answer and manage all incoming telephone enquiries professionally
- Process new client referrals and support timely onboarding
- Allocate Care Workers permanently to client visits and ensure all visits are fully covered
- Maintain and update the care management system accurately at all times
- Ensure all client and Care Worker documentation (electronic and paper) is up to date
- Maintain office records in line with company policies and CQC expectations
- Work closely with the Registered Manager to launch new care packages efficiently
- Ensure compliance with internal systems, procedures, and safeguarding requirements
- Produce reports and management information as required
- Promote and safeguard the welfare of service users at all times
- Participate in the on-call rota as required
- Previous experience in an administrative or coordination role
- Strong organisational skills with the ability to multitask and work under pressure
- Excellent verbal and written communication skills
- Confident working independently and taking initiative
- High level of confidentiality and professionalism
- Good IT skills, including Microsoft Word, Excel, and PowerPoint
- Experience in domiciliary care, healthcare, or social care
- Strong leadership skills with the ability to motivate and support others
- Analytical mindset with attention to detail
- Understanding of compliance, safeguarding, and care sector procedures
Competitive salary Β£27,000 β Β£29,000 (DOE)
28 days annual leave including
Care Coordinator in Chelmsford employer: Recruitment 4 Healthcare
Contact Detail:
Recruitment 4 Healthcare Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Care Coordinator in Chelmsford
β¨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching Magic Helping Hands and understanding their values. Be ready to discuss how your experience aligns with their mission of providing high-quality, compassionate care. Show them you're not just looking for any job, but that you genuinely want to be part of their team.
β¨Tip Number 3
Practice your communication skills! As a Care Coordinator, you'll need to convey information clearly and professionally. Try mock interviews with friends or family to boost your confidence and refine your responses.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Magic Helping Hands family. Let's get you that Care Coordinator role!
We think you need these skills to ace Care Coordinator in Chelmsford
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Coordinator role. Highlight your relevant experience in administration or coordination, and donβt forget to mention any specific skills that match what weβre looking for!
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, use your application to demonstrate these skills. Keep your language clear and professional, and make sure to proofread for any typos or errors.
Highlight Your Organisational Skills: We need someone who can multitask and stay organised under pressure. Use examples from your past experiences to show how youβve successfully managed multiple tasks or projects at once.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Recruitment 4 Healthcare
β¨Know Your Stuff
Before the interview, make sure you understand Magic Helping Hands' mission and values. Familiarise yourself with their approach to care coordination and be ready to discuss how your experience aligns with their commitment to high-quality, compassionate care.
β¨Showcase Your Organisational Skills
As a Care Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past roles where you've successfully managed competing priorities or streamlined processes. This will demonstrate your ability to thrive under pressure and keep everything running smoothly.
β¨Communicate Clearly
Excellent verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to show your interest and engagement.
β¨Highlight Your Team Spirit
Magic Helping Hands values teamwork and support. Be ready to share experiences where you've worked collaboratively with others, especially in a care or administrative setting. Emphasising your ability to motivate and support colleagues will resonate well with the interviewers.