At a Glance
- Tasks: Support local authorities by managing unpaid council tax and business rates.
- Company: Join a leading enforcement agency with a focus on community support.
- Benefits: OTE of £45,000-£60,000, company van, 25 days holiday, and health cash-back plan.
- Other info: Flexible working hours and excellent long-term career development opportunities.
- Why this job: Transform your skills into a rewarding enforcement career with full training and certification.
- Qualifications: No prior experience needed; just bring resilience and strong communication skills.
The predicted salary is between 45000 - 60000 £ per year.
OTE: £45,000 - £60,000 per year
Job Type: Full-time, permanent
Training: 12-week programme with City & Guilds Taking Control of Goods Certification
Benefits: Company van, fuel card, work phone, 25 days holiday plus bank holidays, pension, health cash-back plan and staff discounts.
Are you from an emergency services, ex-military, prison service, custody, security, field operations or public-facing compliance background and looking for a new career? Our client is recruiting Trainee Enforcement Agents through its Academy. This is an excellent opportunity to transfer your resilience, communication skills and judgement into a structured enforcement career, with full training, a recognised qualification and long-term development.
You do not need previous enforcement experience. We are looking for people who can stay calm under pressure, communicate professionally, follow process, make fair decisions and handle sensitive situations with integrity.
Whats in it for you?
- OTE of £45,000 - £60,000 per year
- Uncapped commission once training is completed
- Full 12-week training programme
- City & Guilds Taking Control of Goods Certification
- Company van
- Fuel card
- Work phone
- 25 days annual leave plus bank holidays
- Pension scheme
- Health cash-back plan
- Enhanced family benefits
- Staff discounts across shopping, travel, leisure and wellbeing
- Long-term career development within enforcement and field operations
The role:
As a Trainee Enforcement Agent, you will support local authorities and communities by working with residents and business owners to bring unpaid council tax or business rates up to date. This is a responsible, field-based role where you will make in-person visits, manage a varied caseload and deal with a wide range of people and circumstances. Some situations will be sensitive or challenging, so you will need confidence, empathy, resilience and strong judgement.
You will be fully supported through a structured 12-week training programme, helping you gain your City & Guilds Taking Control of Goods Certification and develop a respected professional pathway in enforcement.
What you'll be doing:
- Carrying out enforcement activity, including executing Liability Orders
- Making in-person visits to residents and businesses
- Assessing individual circumstances and securing payments or recovering goods where required
- Managing a varied caseload, including persistent evasion and high-priority cases
- Using investigative skills to locate individuals and gather relevant information
- Identifying non-compliance or evasion tactics and responding with evidence-led solutions
- Handling sensitive conversations, including with vulnerable people, using empathy and professionalism
- Maintaining accurate records, managing payments and following legal, regulatory and operational requirements
- Working flexibly, including early mornings, some evenings and occasional weekends
- Travelling as required, with some overnight stays where necessary
Why your background could be a strong fit:
This role could suit people from the police, prison service, armed forces, fire service, ambulance service, custody, security, field compliance, local authority enforcement, public-facing operations or similar backgrounds.
You may already be used to:
- Managing conflict calmly and professionally
- Speaking with people in stressful or sensitive situations
- Following legislation, policy and clear procedures
- Working independently and taking ownership
- Assessing risk, vulnerability and personal safety
- Remaining calm when challenged
- Keeping accurate records and evidence
- Making fair, practical decisions under pressure
- Representing an organisation professionally in the community
These skills are highly transferable into a career as an Enforcement Agent.
What we're looking for:
- Clear, confident and professional communicators
- Resilient, persistent and able to stay motivated through challenging cases
- Calm under pressure and able to manage conflict appropriately
- Fair, empathetic and able to assess individual circumstances professionally
- Outcome-focused and motivated to achieve personal and business targets
- Organised and able to manage a caseload independently
- Digitally capable, with the ability to retrieve, analyse and interpret information
- Comfortable learning and applying policy, procedure and legislation accurately
- Reliable, accountable and committed to high standards
Essential requirements:
- Full UK driving licence
- At least 12 months driving experience
- No more than 6 points on your licence
- Able to pass Disclosure and Barring Service checks
- Able to pass a County Court Judgment check
- Flexible approach to working hours, including early mornings, some evenings and occasional weekends
This is a strong opportunity for someone looking to build a long-term career in enforcement, with full training, recognised certification, a company van and strong earning potential.
Trainee Enforcement Agent in Warrington employer: RecruitMe
Join a dynamic team as a Trainee Enforcement Agent, where your skills from emergency services or public-facing roles will be valued and developed through a comprehensive 12-week training programme. Enjoy a competitive OTE of £45,000-£60,000, alongside generous benefits including a company van, health cash-back plan, and long-term career growth opportunities in a supportive work culture that prioritises integrity and professionalism.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Enforcement Agent in Warrington
✨Tip Number 1
Network like a pro! Reach out to folks in your field, especially those who've been in enforcement or similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to conflict management and decision-making. We want you to showcase your calmness under pressure and your ability to handle sensitive situations with empathy.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Trainee Enforcement Agent role. We’re all about making connections and helping you kickstart your career in enforcement!
We think you need these skills to ace Trainee Enforcement Agent in Warrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We want to see how your background in emergency services or public-facing roles makes you a great fit for the Trainee Enforcement Agent position.
Showcase Your Communication Skills:Since this role involves handling sensitive situations, it's crucial to demonstrate your communication abilities. Use examples from your past experiences where you've successfully managed conflict or communicated professionally under pressure.
Highlight Your Resilience:We’re looking for candidates who can stay calm and motivated through challenging cases. Share specific instances where you've shown resilience and made fair decisions, especially in high-pressure environments.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting career path with full training and support.
How to prepare for a job interview at RecruitMe
✨Know Your Background
Make sure to highlight your relevant experience from emergency services, military, or public-facing roles. Prepare specific examples of how you've managed conflict or sensitive situations, as these will resonate well with the interviewers.
✨Demonstrate Empathy and Professionalism
Since the role involves handling sensitive conversations, practice how you would approach these discussions. Think about scenarios where you had to show empathy and professionalism, and be ready to share these during the interview.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities of a Trainee Enforcement Agent. Be prepared to discuss how your skills align with tasks like managing a caseload, making in-person visits, and following legal procedures.
✨Showcase Your Resilience
The interviewers will be looking for candidates who can stay calm under pressure. Prepare to talk about times when you faced challenges and how you overcame them, demonstrating your resilience and ability to make fair decisions.
