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For Companies At a Glance
- Tasks: Be the go-to technical expert for customers and enhance quality standards.
- Company: Fast-growing, award-winning manufacturing business serving major UK retailers.
- Benefits: Opportunity to influence quality standards and work with top retailers.
- Other info: Dynamic environment with growth opportunities and a supportive team.
- Why this job: Join a newly created role and make a real impact in quality management.
- Qualifications: Experience in technical or quality management within regulated industries.
The predicted salary is between 45000 - 55000 £ per year.
This is a high-profile, client-facing Customer Technical Manager role with a fast-growing, award-winning manufacturing business supplying major UK retailers. This is a brand-newly created role due to continued business growth. You will work alongside the existing Quality Management team, adding dedicated customer-facing technical support and strengthening the link between internal quality, compliance and customer expectations.
The Role
- Act as a primary technical and quality contact for customers and retailers
- Work directly with customer technical and quality teams
- Support BRCGS and customer audits
- Oversee quality control processes and testing programmes
- Lead non-conformance investigations, root cause analysis and CAPA
- Maintain and develop the QMS
- Help improve quality standards, compliance, KPIs and customer confidence
What We're Looking For
You will suit this role if you have experience as a:
- Customer Technical Manager
- Technical Manager
- Quality Manager
- QA Manager
- Quality Assurance Manager
- Technical Quality Manager
You will also bring:
- Experience in food, nutraceutical, pharma or regulated manufacturing
- Exposure to BRCGS audits and retailer standards
- Confidence dealing directly with customer technical teams
- Strong knowledge of HACCP, GMP, QMS, food safety and compliance
- A practical, improvement-focused approach to quality management
Why Apply?
- Brand-newly created Customer Technical Manager role
- High-profile, client-facing position
- Work directly with major retailers and customer technical teams
- Join a growing, investment-led manufacturing business
- Work alongside an established Quality Management team
- Real opportunity to influence audit performance, compliance and standards
If you're ready to step into a more senior, customer-facing technical quality role where you can influence audit performance, customer confidence and quality standards, apply now.
Customer Technical Quality Manager in Scunthorpe employer: RecruitMe
Contact Detail:
RecruitMe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Technical Quality Manager in Scunthorpe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to quality management and customer-facing roles. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring examples of your past work, especially any experience with BRCGS audits or quality control processes. This will demonstrate your hands-on knowledge and make you a more attractive candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Technical Quality Manager in Scunthorpe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Technical Quality Manager role. Highlight your experience in quality management, especially in food or regulated manufacturing, and any relevant audits you've been involved in.
Showcase Your Skills: In your cover letter, showcase your skills related to HACCP, GMP, and QMS. We want to see how your practical, improvement-focused approach can benefit our team and enhance customer confidence.
Be Client-Focused: Since this is a client-facing role, emphasise your experience working directly with customers and technical teams. Share examples of how you've successfully managed customer expectations and improved quality standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at RecruitMe
✨Know Your Quality Standards
Make sure you brush up on your knowledge of HACCP, GMP, and QMS. Be ready to discuss how these standards apply to the role and share examples from your past experiences where you've successfully implemented or improved these processes.
✨Prepare for Technical Questions
Since this is a technical role, expect questions about BRCGS audits and compliance. Prepare specific scenarios where you've dealt with audits or non-conformance investigations, and be ready to explain your approach to root cause analysis and CAPA.
✨Showcase Your Client-Facing Skills
This position is client-facing, so highlight your experience working directly with customers and retailers. Think of examples where you've effectively communicated technical information to non-technical stakeholders and how you built strong relationships.
✨Demonstrate Improvement Focus
The company is looking for someone who can help improve quality standards and KPIs. Be prepared to discuss your practical, improvement-focused approach to quality management and any initiatives you've led that resulted in measurable improvements.