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- Tasks: Lead ITIL processes and manage complex incidents for top-notch service delivery.
- Company: A leading energy organisation focused on innovation and employee growth.
- Benefits: Competitive salary, professional development, and a chance to shape IT services.
- Why this job: Join a forward-thinking team and make a real impact in IT service excellence.
- Qualifications: 7+ years in ITIL environments with strong stakeholder management skills.
- Other info: Dynamic role with opportunities for career advancement.
The predicted salary is between 48000 - 72000 £ per year.
A leading energy organization is seeking an experienced IT Service Manager to drive service excellence and ensure effective IT service delivery. The role involves leading ITIL processes, managing complex incidents, and working closely with third-party service providers.
Candidates should possess at least 7 years of experience in ITIL-driven environments and demonstrate strong stakeholder management skills. This position offers a chance to shape IT services within a forward-thinking environment that values innovation and employee development.
Remote IT Service Manager — Change & Incident Leader employer: RecruitME
Contact Detail:
RecruitME Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote IT Service Manager — Change & Incident Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on ITIL processes and incident management strategies. We want you to showcase your expertise and how you can drive service excellence in a forward-thinking environment.
✨Tip Number 3
Don’t forget to highlight your stakeholder management skills! Be ready to share examples of how you've successfully collaborated with third-party service providers and led teams through complex incidents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are ready to shape IT services with us.
We think you need these skills to ace Remote IT Service Manager — Change & Incident Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in ITIL-driven environments. We want to see how your skills align with the role of IT Service Manager, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about driving service excellence and how your background makes you the perfect fit for this role. We love a good story!
Showcase Stakeholder Management Skills: Since this role involves working closely with various stakeholders, make sure to highlight your experience in managing relationships. We want to know how you’ve successfully navigated complex situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at RecruitME
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss specific processes you've led, how you've managed incidents, and any improvements you've implemented in previous roles. This will show that you’re not just familiar with ITIL but can apply it effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with stakeholders in the past. Think about challenges you faced and how you navigated them. This will demonstrate your ability to communicate and collaborate effectively, which is crucial for this role.
✨Research the Company’s IT Services
Dive into the company’s current IT services and any recent changes or innovations they've made. Being knowledgeable about their operations will allow you to ask insightful questions and show that you're genuinely interested in contributing to their success.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Practice articulating your thought process when managing complex incidents or leading change initiatives. This will help you convey your strategic thinking and adaptability during the interview.
